Izebella Aragon
Denver,CO
Summary
Optometric technician with expertise in delivering exceptional patient care, conducting comprehensive vision tests, and managing advanced optometry equipment. Proven ability to communicate effectively, thrive under pressure, and adapt to dynamic environments. Previous positions resulted in enhanced office efficiency and increased patient satisfaction through effective problem-solving.
Overview
4
4
years of professional experience
Work History
Optometric Technician
LUXE Vision LLC
Denver, Colorado
07.2025 - Current
- Operated and maintained optical equipment for accurate diagnostics.
- Conducted patient vision screenings and gathered medical histories.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Checked patient records for accuracy and updated them when necessary.
- Maintained a clean work environment by sterilizing instruments after each use.
- Ensured that all medical equipment was functioning properly before use.
- Scheduled appointments for patients according to their needs and preferences.
- Oversaw inventory of optical supplies and equipment, ensuring consistent availability for patient care.
- Coordinated ordering and dispensing of eyeglasses and contact lenses, enhancing patient satisfaction through timely delivery.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Supported administrative processes by scheduling follow-up visits and sending reminder notices, improving patient compliance with appointments.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Coordinated referrals to ophthalmologists for patients requiring further medical treatment.
- Documented patient care by charting patient condition and treatment in records.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Posted refractor receipts, entered data into spreadsheets and alphabetized folders and invoices.
Optician Technician
Eyecare Specialists of CO
Denver, Colorado
01.2025 - 06.2025
- Guided patients in selecting eyewear that meets their specific visual and lifestyle needs.
- Instructed patients on proper contact lens care, including insertion, removal, and hygiene for safe usage.
- Maintained and calibrated optical equipment for accurate measurements.
- Inspected finished eyeglasses to conform to the company's quality check process and verified proper fit to customer satisfaction.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Supported front office tasks, including scheduling appointments and managing records.
- Managed inventory by stocking merchandise, maintaining displays, and processing defective or spoiled frames to ensure optimal product availability.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
Optician
Walmart Vision Center
Colorado Springs, Colorado
07.2023 - 01.2025
- Collected and analyzed data to interpret prescriptions effectively.
Maintained accurate customer and patient records for ongoing reference.
Interpreted data to support informed decision-making in healthcare.
Ensured comprehensive data collection to enhance service quality. - Explained lens options and features to customers clearly.
- Educated customers on proper eyewear care and maintenance practices.
- Delivered outstanding customer service, fostering a positive experience for all patients.
- Investigated and resolved customer complaints regarding eyewear.
- Collected and analyzed data to interpret prescriptions effectively.Maintained accurate customer and patient records for ongoing reference.Interpreted data to support informed decision-making in healthcare.Ensured comprehensive data collection to enhance service quality.
- Gained knowledge in optical lens technology to better serve customers.
- Acquired knowledge of instruments, machinery, and tools to ensure effective operations.
- Understood rules and regulations to maintain compliance in operations.
- Actively pursued ABO certification to enhance professional qualifications.
Online Personal Shopper
Walmart
Ordway, USA
07.2022 - 06.2023
- Processed customer orders from online platforms promptly to enhance service efficiency.
Maintained accurate inventory records to minimize shrinkage and optimize stock levels. - Processed customer orders from online platforms promptly to enhance service efficiency.Maintained accurate inventory records to minimize shrinkage and optimize stock levels.
- Resolved customer inquiries regarding order status and delivery options, ensuring a smooth shopping experience.
- Uphold excellent customer service standards while addressing and resolving customer complaints
- Handled cash transactions accurately at the register, ensuring efficient processing of credit card and check payments.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
High School Diploma -
Lamar High School
Lamar, COSkills
- Patient screening
- Eye health assessment
- Optical equipment maintenance
- Glasses repair
- EHR updating
- Data entry
- Appointment scheduling
- Customer service
- Insurance knowledge
- Attention to detail
- Problem solving
- Organizational skills
- Time management
- Adaptability
- Team collaboration
- Communication skills
- Teamwork and collaboration
References
References available upon request.
Timeline
Optometric Technician
LUXE Vision LLC
07.2025 - Current
Optician Technician
Eyecare Specialists of CO
01.2025 - 06.2025
Optician
Walmart Vision Center
07.2023 - 01.2025
Online Personal Shopper
Walmart
07.2022 - 06.2023
High School Diploma -
Lamar High School