Iz’hane Crenshaw
Neptune,NJ
Summary
I’m an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My vulnerability helps me build long lasting customer relationships. The ultimate goal is to serve and help people in anyway that I can. I’m always satisfied with taking on new obstacles and learning new things.
Overview
3
3
years of professional experience
Work History
Server
Crave Your Local Eatery
3600 NJ 66
05.2022 - Current
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supported needs of multiple wait staff who attended to specific needs of countless customers daily for dining restaurant with social relevancy and intentionality.
Server Assistant
Homesick
522 Cookman Ave
06.2022 - 11.2023
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Greeted customers warmly to provide exceptional customer service.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Assisted with dining room set up prior to and after service period.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
- Provided attentive service and proactively assessed guest needs.
Medical Assistant
Dermatology & Laser Center
Eatontown, NJ
01.2024 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Medical Assistant
Morgan Dermatology
Neptune City, NJ
09.2024 - 06.2025
Education
The Salon Professional Academy
Howell Township, NJ07.2023
Neptune High School
Neptune City, NJ06.2022
Skills
- Safe Food Handling
- Supply Restocking
- Guest Engagement
- Menu Presentation
- Cash Handling
- Professional Appearance
- Front-Of-House Display Creation
- High-Volume Dining
- Exceptional Customer Service
- Strong Work Ethic
- Hospitality Service Expertise
- Relationship Management
- Patient Greeting
- Data Entry Proficiency
- Customer Service
- Team Collaboration
- Time Management
- Organizational Skills
- Adaptability and Flexibility
Timeline
Medical Assistant
Morgan Dermatology
09.2024 - 06.2025
Medical Assistant
Dermatology & Laser Center
01.2024 - 09.2024
Server Assistant
Homesick
06.2022 - 11.2023
Server
Crave Your Local Eatery
05.2022 - Current
The Salon Professional Academy
Neptune High School