Hi, I’m
Izzabelle Stevens
Grand Junction,CO
Summary
Dynamic and dedicated professional with extensive experience at Spoons Bistro & Bakery, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective complaint resolution and attention to detail, contributing to increased repeat business and a welcoming atmosphere. Skilled in multitasking and maintaining high standards of cleanliness. Looking to secure more and even differing work experience.
Overview
1
year of professional experience
Work History
Spoons Bistro & Bakery
Cashier, Hostess, and To Go Order Server
05.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Completed daily side work and opening and closing duties without fail.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Caprock Academy High SchoolGrand Junction, CO
High School Diploma
05-2026
University Overview
- Completed AP course in Geography
- Completed AP course in Accounting
- 3.7 Cumulative GPA
- National Honors Society Member
- Extracurricular Activities: FMHS Swim Team, FMHS Golf Team, Former FMHS Cheerleader
- Honorary Thesis: Why We Follow Paths That Have Been Previously Paved
Skills
- Customer service
- Work ethic and integrity
- Team collaboration
- Cleaning and sanitizing
- Problem-solving
- Complaint resolution
- Inventory restocking
- Empathy and patience
- Multitasking and organization
- Attention to detail
- Guest inquiries
- Staff training
- Professionalism and courtesy
- Product restocking
- Product knowledge
Languages
French
Limited Working
Timeline
Cashier, Hostess, and To Go Order Server
Spoons Bistro & Bakery
05.2024 - Current
Caprock Academy High School
High School Diploma
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