Overview
Work History
Summary
Education
Skills
Timeline
Generic

Izzy Williams

Carrollton,TX

Overview

17
17
years of professional experience
6
6
years of post-secondary education

Work History

Library Associate, Customer Service Specialist

Dallas Public Library
Dallas, TX
11.2018 - Current
  • Provide quality service to patrons by assisting them in finding materials, connecting them with library resources, providing computer help, and answering reference and readers advisory questions
  • Maintain the quality of the library collection by assessing circulation, weeding outdated or damaged materials, and purchasing new or replacement items
  • Aid in material circulation through daily book request retrieval, creating material displays, and assisting in writing blog posts and content for social media outlets
  • Keep in touch with the community by assisting in the creation of public programs and participating in outreach events
  • Stay up to date on current library issues and expand my library knowledge through self-directed learning

Assistant Community Business Development Manager

Barnes & Noble Booksellers
Lewisville, TX
11.2017 - 11.2018
  • Provided quotes in a timely manner and processed purchase orders for local schools and businesses via email, over the phone, and in store
  • Sent and tracked packages to ensure accurate and timely delivery to customers
  • Worked with appropriate intermediaries to determine the availability of product and optimum pricing for the customer
  • Assisted in maintaining files and keeping Excel records of local schools and businesses to know how much they purchased from us
  • Responsible for social media outreach in the Lewisville store

Bookseller

Barnes & Noble Booksellers
Lewisville, TX
06.2016 - 11.2018
  • Engaged with customers to determine their needs and put the product into their hands
  • Facilitate sales by conveying the many benefits of membership to our customers
  • Provide fast cashiering and recommendations based on knowledge of product

Membership Ambassador

Perot Museum of Nature and Science
Dallas, TX
01.2014 - 01.2017
  • Customer service and sales
  • Provide customers with in-depth explanations of the benefits of membership to the museum

Intern

BenBella Books
Dallas, TX
09.2007 - 05.2008
  • Internship providing the opportunity to get practical experience in a publishing environment
  • Provided administrative support, marketing research, and initial editing review of documents

Summary

Detail-oriented individual with exceptional communication and project management skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Education

Bachelor of Arts - English, Creative Writing

University of North Texas
Denton, TX
09.2011 - 05.2015

Collin College
Plano, TX
09.2008 - 05.2010

Richland College
Dallas, TX
09.2007 - 05.2008

Skills

Adaptable and flexible
Analytical thinking
Attention to detail
Cataloging expertise
Critical thinking
Data analysis
Data collection management
Data entry
Data interpretation
Data utilization
Database searching
Effective verbal and written communication
Microsoft office
Multitasking
Organizational skills
Problem-solving
Problem-solving abilities
Reliability
Self motivation
Skilled researcher
Strong work ethic
Task prioritization
Teamwork and collaboration
Time management

Timeline

Library Associate, Customer Service Specialist

Dallas Public Library
11.2018 - Current

Assistant Community Business Development Manager

Barnes & Noble Booksellers
11.2017 - 11.2018

Bookseller

Barnes & Noble Booksellers
06.2016 - 11.2018

Membership Ambassador

Perot Museum of Nature and Science
01.2014 - 01.2017

Bachelor of Arts - English, Creative Writing

University of North Texas
09.2011 - 05.2015

Collin College
09.2008 - 05.2010

Richland College
09.2007 - 05.2008

Intern

BenBella Books
09.2007 - 05.2008

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Izzy Williams