Jasir Butler
Philadelphia,PA
Summary
- Motivated Customer Service Associate skilled at meeting customer needs with expert motivational support.
- Stay on top of demands in fast-paced environments by effectively using slow periods.
- Maintain organized, clean safe work areas with diligent attention to important details.
- Strong attention to detail, customer service and listening skills; highly motivated, creative, and flexible, Demonstrated ability to effectively multi-task.
- Knowledge of Windows operating system and Microsoft Office (Outlook, Excel, Word).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mail Processing Clerk
Asendia USA
04.2023 - 01.2025
- responsible for sorting and preparing incoming and outgoing mail for distribution by mail carriers, using both manual and automated sorting machines, ensuring accurate delivery by properly processing and canceling mail items according to postal regulations; this includes loading and operating mail processing equipment to efficiently sort and categorize mail.
Customer Service Associate
Wawa
08.2021 - 12.2022
- Greet and provide an enjoyable shopping experience for all customers
- Respond to customer requests and complaints in a timely and courteous manner
- Operate the cash register, scan items, bag merchandise and properly handle different methods of payment
- Maintain proper cash levels in register drawer and change machines
- Stock food and beverage areas with products and supplies to ensure in stock conditions at all times
- Ensure coffee thermals are filled and working properly
- Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards
Warehouse Associate
UPS
11.2019 - 07.2021
- Uses 'hand-to-surface' methods when handling packages
- Scans, reads, and labels packages to determine correct grouping
- Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets
- Observes strict adherence to company policies (safety, security, uniform, package handling)
- Maintains a clean working area
- Identifies errors in package information, defects, and any discrepancies
- Collaborates with other warehouse personnel to ensure work efficiency
Education
High school diploma -
Kipp Dubois Collegiate Academy
Philadelphia, PA06.2019
Skills
- Patient observation
- Heavy Lifting
- Pricing
- Materials Handling
- Forklift
- Coffee Experience
- Social work
- Pallet Jack
- Load & Unload
- Shipping & Receiving
- Warehouse Experience
- Order fulfillment
- Communication skills
- Order Picking
- Warehouse Management
- Packaging
- Commercial painting
- Residential painting
- Distribution center
- Computer skills
Certification
Driver's License
Timeline
Mail Processing Clerk
Asendia USA
04.2023 - 01.2025
Customer Service Associate
Wawa
08.2021 - 12.2022
Warehouse Associate
UPS
11.2019 - 07.2021
High school diploma -
Kipp Dubois Collegiate Academy
Similar Profiles
Maria RiveraMaria Rivera
Manufacturer at Asendia UsaManufacturer at Asendia Usa
Florentina CuahtepitziFlorentina Cuahtepitzi
Customer Care Representative at Asendia USACustomer Care Representative at Asendia USA
Wade JonesWade Jones
Production Lead at Asendia USAProduction Lead at Asendia USA
Kendra StanfordKendra Stanford
Classroom Counselor at Mastery Charter Schools, Central OfficeClassroom Counselor at Mastery Charter Schools, Central Office
Jacob GirardoJacob Girardo
Cook at Homegrown Coffee and CreationsCook at Homegrown Coffee and Creations