Ja-yonni Coward
Washington,DC
Summary
Adept at enhancing laboratory efficiency and accuracy at Virginia Hospital Center, I mastered blood collection techniques and excelled in patient communication, significantly improving the patient experience. My background also includes roles in security and customer service, showcasing my versatility and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laboratory Phlebotomist
Virginia Hospital Center
06.2023 - Current
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
Security Officer
Capitol City Protective Solutions
05.2022 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Cashier
Firehouse Subs
9301 Woodmore Center Dr Ste 513, Lanham, MD 20706
02.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Kingsman Academy
1375 E St NE, Washington, DC 2000212.2022
Skills
- Order of draw
- Blood collection techniques
- Communication abilities
- HIPAA Compliance
- Pediatric phlebotomy
- Geriatric phlebotomy
Certification
- Phlebotomy
- IV
Timeline
Laboratory Phlebotomist
Virginia Hospital Center
06.2023 - Current
Security Officer
Capitol City Protective Solutions
05.2022 - 09.2022
Cashier
Firehouse Subs
02.2020 - 12.2021
High School Diploma -
Kingsman Academy