JAASIEL BECO

• Established effective communication among unit staff, reducing miscommunications and missed deadlines, which improved project timelines.
• Oversaw facility maintenance activities, ensuring optimal performance of equipment and infrastructure to support seamless operations.
• Selected, negotiated, and managed relationships with third-party security vendors, ensuring quality service delivery.
• Led operational strategies and implemented new security protocols, enhancing safety measures and improving client satisfaction.
• Technological security systems (camera systems, high voltage fences, technological doors, gate openers, and Intercoms) for residential homes, private and commercial buildings.

Greeted individuals entering and exiting building, fostering a welcoming environment.

Delivered exceptional customer service to community members, enhancing overall experience.

Answer incoming phone calls from desk, office, and duty lines promptly and professionally during desk

shifts, providing accurate information and directing inquiries to the appropriate staff member.

Register guests according to the established guidelines and procedures.

Complete check-in and out procedures for residents moving in or out of the residence hall community.

Ensure confidentiality of all private or protected information obtained in the course of job duties.

Complete and accurately record lockouts for resident students.

Follow all policies and procedures related to access control (ID cards, keys, lockouts, Watchman boxes).

Assist with the organization and management of desk/office operations, using designated forms and

reports, including check-ins, check-outs, key management, and lockouts.

Build strong relationships with members of the community.

Ensured compliance with technical and safety standards during all operations.

• Programmed and operated industry-standard lighting and audio consoles (e.g., Lightwright or QLab).
• Operated advanced stage rigging and fly systems to safely suspend and move overhead scenery during performances.
• Adhered to strict health, safety, and WH&S (Workplace Health & Safety) regulations, including pyrotechnic and fire safety management. [1, 2, 3, 4, 5]

Top Technical Skills to List

• Audio: Front of House (FOH) mixing, monitor mixing, wireless mic management.
• Lighting: Console programming, fixture focusing, color media/gel replacement.
• Carpentry & Rigging: Welding, custom set fabrication, counterweight and motorized fly systems.
• Software: Vectorworks, AutoCAD, QLab, Lightwright. [1, 2, 3, 4, 5]

• Welcomed residents with enthusiasm and a smile on my face to make every tenant feel comfortable and happy. Assisted with organizing the tenants' packages procuring timely delivered.
• Welcomed guests, assisting with inquiries and directions, enhancing overall satisfaction.
• Addressed diverse visitors' needs through effective problem-solving, contributing to improved guest satisfaction.
• Reported activities in front of building and tenants' requests to managers and porters, enhancing security and access control while fostering positive guest experiences.
• Coordinated with security team to identify and address potential risks, ensuring a safe environment through vigilant monitoring and prompt resolution of issues.