Jabari Baskin
Nashville,TN
Summary
Dependable professional with several years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.
Overview
4
4
years of professional experience
Work History
Warehouse Assistant
SYSCO Food Services
Nashville, TN
12.2023 - Current
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Organized materials on pallets according to size, weight, and type of item.
- Verified stock inventory levels and maintained records of items shipped and received.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Received and processed incoming orders, ensuring accuracy of information.
Customer Service Representative
Cutco Cutlery
Hermitage, TN
01.2022 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Implemented innovative methods for streamlining the customer service process.
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Customer Service Cashier
Goodwill Outlet
Hermitage, TN
06.2020 - 01.2022
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Education
Bachelor of Science - Marketing Management and Research
Franklin University
Columbus, OH05-2026
High School Diploma -
Mt. Juliet High School
Mount Juliet, TN05-2022
Skills
- Scheduling
- Data Entry
- Proficient in Microsoft word
- Proficient In Excel
- Call Management
- Product Knowledge
- In-store support
- Payment Processing
- Order coordination
- Product Merchandising
- Cash Handling
- Payment Collection
- Guest Services
- Quality Assurance
- Picking and processing
- Heavy Lifting
- Attention to Detail
- Storage Organization
- Time Management
- Warehouse Software Systems
Affiliations
- Basketball
- Reading
- Hiking
- Traveling
- Cooking
- Volunteering
Accomplishments
- Honor Society
- Civic Award
Timeline
Warehouse Assistant
SYSCO Food Services
12.2023 - Current
Customer Service Representative
Cutco Cutlery
01.2022 - Current
Customer Service Cashier
Goodwill Outlet
06.2020 - 01.2022
Bachelor of Science - Marketing Management and Research
Franklin University
High School Diploma -
Mt. Juliet High School