Jabari Jackson
Park Forest,IL
Summary
Capable technician experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Dedicated and responsive teacher with proven skills in classroom management, behavior modification and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
District 160
Country Club Hills, IL
08.2020 - Current
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Provided instruction for students in core subject areas
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
Help Desk Assistant
Pilot Travel Centers
Elwood, IL
01.2019 - 05.2019
- Assessed, troubleshot and repaired various machines such as desktops, printers and sorters
- Assisted in development of system security protocols
- Responded to customer inquiries and provided technical assistance over phone and in person
- Configured hardware, devices, and software to set up work stations for employees.
- Provided remote troubleshooting services and resolved technical issues.
- Configured operating systems, installed applications, updated drivers, and performed other system maintenance tasks.
- Assisted with installation of hardware, software, and peripherals such as printers and scanners.
Education
Comptia A+ Certification Technology -
Jeremi Vocational Institute
Munster, IN07.2023
High School Diploma -
Rich Township
Richton Park, IL05-2021
Skills
- IEP understanding
- Activity Planning
- Lesson Planning
- Parent Communication
- Activity management
- Test Proctoring
- Classroom Organization
- Differentiated Instruction
- Discussion Facilitation
- Information Security
- Troubleshooting and diagnostics
- Inventory Control Systems
- Data Recovery
- Software configuration
Timeline
Substitute Teacher
District 160
08.2020 - Current
Help Desk Assistant
Pilot Travel Centers
01.2019 - 05.2019
Comptia A+ Certification Technology -
Jeremi Vocational Institute
High School Diploma -
Rich Township