Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Jabari Ware

Hammond,IN

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Licensed Insurance Agent

Healthworks Insurance
02.2022 - Current
  • Field live, warm, pre-screened inbound calls and effectively sell health insurance plans and products to customers
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
  • Managed on average of 10 to 15 calls per day while averaging 5.6 sales per day

Call Center Agent

People Ready
02.2020 - 02.2022
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • Managed over 50 customer calls every day with positive attitude and focus on customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Office Assistant

Saavy Marketing Solutions
05.2016 - 02.2020
  • Completed administrative tasks by performing business correspondence, transcription and data entry.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Oak Park And River Forest High School
Oak Park, IL
05.2016

Skills

  • Customer support
  • Sales Goals
  • Handle Customer Complaints
  • Greeting Visitors
  • Customer Service
  • Answering Inbound Calls
  • Travel Planning
  • Call Center
  • Exceptional Customer Service
  • Administrative Duties
  • Organizational Skills
  • Problem Resolution
  • Positive And Professional
  • Meeting Leadership

Certification

Certified Life and Health Insurance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Licensed Insurance Agent

Healthworks Insurance
02.2022 - Current

Call Center Agent

People Ready
02.2020 - 02.2022

Office Assistant

Saavy Marketing Solutions
05.2016 - 02.2020

High School Diploma -

Oak Park And River Forest High School

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Jabari Ware