Jabria Wright
Prattville,AL
Summary
Certified pharmacy technician with a solid background in pharmaceutical operations and customer service. Proficient in medication dispensing, inventory management, and pharmacy software systems. Known for attention to detail, accuracy in prescription filling, and commitment to patient safety and satisfaction.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
Walmart
Prattville
11.2024 - Current
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Provided excellent customer service by responding promptly to inquiries and complaints.
- Assisted colleagues in completing assigned tasks in a timely manner.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Certified Pharmacy Technician
Publix Pharmacy
Prattville, AL
04.2019 - 09.2021
- Provided medication and other healthcare products to customers accurately and efficiently.
- Maintained clean and organized pharmacy shelving and work areas.
- Performed administrative duties such as filing, data entry, answering phones.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Customer Service Cashier
Publix
Prattville, AL
06.2017 - 04.2019
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
Education
Some College (No Degree) - Cosmetology
Virginia College
Montgomery AlSkills
- Customer service expertise
- Sales experience
- Transaction handling
- Identification checks
- Work ethic and integrity
- Dependability and reliability
- Cleaning and sanitizing
- Attention to detail
- Complaint resolution
- Cash handling expertise
Timeline
Online Personal Shopper
Walmart
11.2024 - Current
Certified Pharmacy Technician
Publix Pharmacy
04.2019 - 09.2021
Customer Service Cashier
Publix
06.2017 - 04.2019
Some College (No Degree) - Cosmetology
Virginia College