Jace Bennett
St. Petersburg,FL
Summary
Adept at enhancing customer experiences and streamlining service workflows, I excelled in roles at Seoul Pocha and Infinite Wellness & Fitness. Leveraging exceptional customer service and cash handling skills, I improved service quality and efficiency. My caring demeanor and strong work ethic consistently boosted guest satisfaction and team performance.
Overview
2
2
years of professional experience
Work History
Server
Seoul Pocha
2023.11 - 2024.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Receptionist
Infinite Wellness & Fitness
2022.05 - 2023.10
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Biology
Santa Fe College
Gainesville, FLHigh School Diploma -
F. W. Buchholz High School
Gainesville, FL05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Caring and Empathetic Demeanor
- Responsible and Punctual
Timeline
Server
Seoul Pocha
2023.11 - 2024.06
Receptionist
Infinite Wellness & Fitness
2022.05 - 2023.10
Biology
Santa Fe College
High School Diploma -
F. W. Buchholz High School
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