Jacey Doyle
Katy,TX
Summary
Through extensive experience in different types of customer service jobs, I have learned many different skills considering the main focus in jobs I have had has always been "the customer is always right". I believe that saying has helped along the way learn to resolve any issues present in that moment. I have only had restaurant experience, but I am a quick learner with a very outgoing, go-getter personality who will execute the many skills learned over the years to achieve goals and succeed at whatever is presented!
Overview
6
6
years of professional experience
Work History
General Manager of Food Service
Rubba Boot Crawfish Co/Barret Olivier
01.2021 - 07.2022
- Motivated staff to perform at peak efficiency and quality.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Cleaning Staff Member
Goelden Consulting/Cleaning Services
02.2021 - 01.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Restaurant Manager
Walk-On's Bistreaux & Bar
09.2019 - 10.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Bartender
Walk-On's Bistreaux & Bar
01.2018 - 08.2019
Server
Walk-On's Bistreaux & Bar
12.2016 - 12.2017
Education
High School Diploma -
Elysian Fields High School
Elysian Fields, TX05.2016
Skills
- Verbal and Written Communication
- Teamwork and Collaboration
- Time Management
- Customer Service
- Loyalty Building
- Suggestive Selling
- Confidence
- Rapport building
- Entrepreneurial spirit
Timeline
Cleaning Staff Member
Goelden Consulting/Cleaning Services
02.2021 - 01.2022
General Manager of Food Service
Rubba Boot Crawfish Co/Barret Olivier
01.2021 - 07.2022
Restaurant Manager
Walk-On's Bistreaux & Bar
09.2019 - 10.2020
Bartender
Walk-On's Bistreaux & Bar
01.2018 - 08.2019
Server
Walk-On's Bistreaux & Bar
12.2016 - 12.2017
High School Diploma -
Elysian Fields High School
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