Jacey Zemla
Elyria,OH
Summary
Proven Manager with a track record of enhancing customer loyalty and streamlining operations at McGs Pub N Grub. Expert in scheduling staff and sanitation standards, I boosted efficiency while maintaining a safe, professional environment. My skills in workplace safety and upselling strategies have consistently improved business outcomes, demonstrating my reliability and ability to exceed employer expectations.
Knowledgeable bartender with strong background in managing high-volume bars and ensuring smooth operations. Proven track record of enhancing customer satisfaction and training staff to deliver exceptional service. Demonstrated expertise in inventory management and mixology.
Overview
5
5
years of professional experience
Work History
Managing Bartender
McGs Pub N Grub
08.2019 - Current
- Ensured all orders were handled weekly/biweekly, communicating with reps daily
- Assist with scheduling, covering shifts
- Collect all orders, rotate weekly
- Addressed customer concerns with professionalism enhancing loyalty to the business
- Managed all cash on hand and lottery daily
- Organized staff meetings, assisting employees with any concerns for bar
Manager
Jacobs Pavilion
04.2021 - 10.2023
- Set up/broke down all stands for concerts
- Made schedules for each concert, ensuring all staff would attend
- Assisted with payroll and tips each concert
- Provided safe and professional environment for all staff
- Assisted in kitchen help when concert volumes exceeded certain numbers
Education
High School Diploma -
James Ford Rhodes
Cleveland, OH05-2012
Skills
- Workplace safety
- Scheduling staff
- Sanitation standards
- Beverage making
- Task delegation
- Upselling strategies
- Ordering supplies
- Promotions planning
- Highly reliable
Timeline
Manager
Jacobs Pavilion
04.2021 - 10.2023
Managing Bartender
McGs Pub N Grub
08.2019 - Current
High School Diploma -
James Ford Rhodes
Similar Profiles
Keighley GargraveKeighley Gargrave
Administrative Manager at Bender's Pub GrubAdministrative Manager at Bender's Pub Grub
Callie CumminsCallie Cummins
Food Runner at Crossroads Pub & GrubFood Runner at Crossroads Pub & Grub
Kiaden IrlbeckKiaden Irlbeck
Dishwasher at Pioneers Pub and GrubDishwasher at Pioneers Pub and Grub