Jacie Jokela
Woodruff,WI
Summary
Detail-oriented team player with a strong ability to collaborate and adapt quickly. Proven organizational skills enhance productivity and efficiency in fast-paced environments. Proficient in online communication tools, ensuring seamless teamwork and project execution. Committed to continuous learning and professional growth within dynamic teams.
Overview
8
8
years of professional experience
Work History
Receptionist
Salon Fiore
Woodruff, WI
06.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Ski Lift Operator
Jackson Creek Summit
Wakefield, MI
12.2022 - 04.2023
- Inspected ski lift equipment and reported any malfunctions or damage to supervisor.
- Assisted customers with loading and unloading of the ski lift.
- Operated controls to start, stop, regulate speed of chairlift according to established procedures.
- Responded promptly and appropriately to emergency situations related to the ski lift operations.
- Assisted customers with questions or concerns related to their ride on the ski lift.
- Conducted pre-operational checks on equipment prior to each shift start up procedure including visual inspections for wear and tear, checking brakes..
Barista
Contrast Coffee
Ironwood, MI
05.2021 - 12.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Prep Cook
Angelos Pizza
Ironwood, MI
01.2019 - 04.2020
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Stocked kitchen with necessary supplies, including food items and utensils.
Housekeeper
Cedars Motel
Ironwood, MI
12.2016 - 12.2019
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
High School Diploma -
A.D. Johnston Highschool
Bessemer, MI05-2019
Skills
- Bookkeeping
- Scheduling
- Transcription and dictation
- Mail handling
- Office equipment operations
- Recordkeeping and bookkeeping
- Squarespace POS
- Customer service
- Data inputting
- Positive and professional
- Scheduling appointments
- Telephone skills
Timeline
Receptionist
Salon Fiore
06.2023 - Current
Ski Lift Operator
Jackson Creek Summit
12.2022 - 04.2023
Barista
Contrast Coffee
05.2021 - 12.2022
Prep Cook
Angelos Pizza
01.2019 - 04.2020
Housekeeper
Cedars Motel
12.2016 - 12.2019
High School Diploma -
A.D. Johnston Highschool