Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jacie Walden

East Lansing,Michigan

Summary

A dynamic leader and effective communicator with proven experience as a Shift Lead at multiple food service cafes. Efficient in fast-paced environments, ensuring high standards of quick and effective thinking from playing on sports teams and working on group projects. Skilled in Microsoft Word and Excel, and adept at fostering positive team dynamics. Demonstrates ability to improve customer satisfaction and efficiently manage tasks.

Overview

9
9
years of professional experience

Work History

Shift Lead

Tropical Smoothie Cafe
04.2021 - Current
  • Make and distribute food
  • Work with customers and take orders
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.

Waitress

State Side Deli
08.2024 - Current

Kept server areas clean and stocked

  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to ensure positive experiences.
  • Used cash registers and credit card machines to cash out customers.

Fashion Design Intern- Sewing Teacher/ Instructor

EV Fine Arts
06.2022 - 07.2023
  • Teach kids how to sew/ use sewing machines
  • Prep cutouts for kids
  • Create weekly lesson plans
  • Help kids create/ sew their clothing designs
  • Run Friday fashion shows
  • Encourage kids to draw and create their own designs
  • Help fix broken machines/ messed up projects
  • Create clothing/make designs

Shift Lead

Cafe Succo
04.2021 - 08.2024
  • Take orders and work with customers
  • Make and distribute food
  • Clean, restock, and open/close store
  • Help/assist other crew members.

Babysitter/ Nanny/ Caretaker

Self-Employed
05.2015 - 08.2024
  • Care and responsibility for children (ages 2-12), animals, and houses while owners and parents are away
  • Water plants, feed and walk dogs, prepare meals and snacks, and play with children
  • Additional chores/tasks not required
  • Safely lock up houses
  • Pickup and drop off kids for school and extracurriculars
  • Tutoring session for studying, and discussing behavioral emotions.

Education

Bachelor of Advertising Management -

Michigan State University
East Lansing, MI
05.2026

Skills

  • Microsoft Word and Excel
  • Google Drive, Docs, Slides, Sheets, Forms
  • Getting Started Google Analytics Certification
  • Motivated/hard working/responsible
  • Energetic/friendly/positive
  • Ability to think and act effectively in fast-paced situations
  • Good listener/learns quickly/adapts easily
  • Team player who effectively leads others

Interests

fashion and design, sewing, crafting, projects, walks/ being active

Timeline

Waitress

State Side Deli
08.2024 - Current

Fashion Design Intern- Sewing Teacher/ Instructor

EV Fine Arts
06.2022 - 07.2023

Shift Lead

Tropical Smoothie Cafe
04.2021 - Current

Shift Lead

Cafe Succo
04.2021 - 08.2024

Babysitter/ Nanny/ Caretaker

Self-Employed
05.2015 - 08.2024

Bachelor of Advertising Management -

Michigan State University
Jacie Walden