Jacinda Flake
Los Gatos,United States
Summary
Achieved recognition for outstanding leadership in service industry through commitment to team excellence.,Elevated customer satisfaction levels by consistently delivering superior service and effective communication.,Drove team performance by applying critical thinking and integrity to exceed service expectations.
Overview
9
9
years of professional experience
Work History
Bartender/Server
SeventyOne at Cliff Lodge
Snowbird, UT, United States
07.2025 - 05.2026
- Executed opening procedures by stocking essential spirits, liquors, and wines to ensure operational readiness.
- Assisted in cutting fruits and juicing them to support beverage preparation. Helped maintain syrup supplies by replenishing as needed.
- Maintained cleanliness and organization of bar area, ensuring all items were returned to designated locations after use.
- Ensured lounge area remained fully stocked with essential dining supplies to enhance guest experience.
- Welcomed guests upon entry to lounge, ensuring prompt identification verification and scanning.
- Oversaw cocktail mixing and beer pouring for restaurant staff. Delivered food and beverages to lounge patrons efficiently.
- Returned all liquor to secured cases after closing stock of beer and wine. Wiped down all surfaces to maintain cleanliness. Swept and mopped floors to ensure a tidy environment.
Bartender/Server
Freelance Event Bartender
Los Angeles, CA
01.2023 - 07.2025
- Arrived promptly to obtain detailed instructions from party and event host.
- Supported preparation by bringing necessary bartending equipment like tip jar, jiggers, bar towels, bottle opener, stirring spoon, and corkscrew.
- Oversaw setup and breakdown of bar and well operations.
- Ensured professional and tidy presentation to uphold company standards.
- Crafted specialty cocktails utilizing provided spirits, liquors, and mixers.
Bartender/Server
Boneyard Bar and Grille
Big Bear Lake, CA, United States
01.2020 - 01.2022
- Conducted bank and supply register counts upon arrival to uphold accuracy and accountability.
- Oversaw fruit preparation and ice replenishment processes.
- Achieved high customer satisfaction ratings through efficient delivery of food and beverages.
- Executed the preparation of classic and craft cocktails, ensuring adherence to quality standards and presentation.
- Facilitated shift transitions by briefing incoming bartenders on guest requirements and unavailable menu items.
- Executed thorough cleaning and closing procedures, ensuring accurate breakage counts and proper maintenance of mats, bottles, and wells.
Bartender
Levy Restaurants at Snow Summit
Big Bear Lake, CA, United States
11.2017 - 04.2019
- Cleaned and organized bar area. Set up makeshift beer wells. Prepared fruit and salt trays for service.
- Ensured compliance with age restrictions by verifying valid and current identification for alcohol service.
- Achieved efficient beverage service by maintaining a well-stocked inventory of mixers and beverages.
- Assisted in finalizing cash drawer and documenting incidents.
- Coordinated the refrigeration of perishable goods to promote food safety compliance. Managed logistics to ensure timely completion of tasks by 4 p.m.
Education
Bachelor of Arts - Fashion Design
The Art Institute
North Hollywood, CA, United StatesBartending/Mixology -
ABC Bartending School
Los Alamitos, CA, United StatesHigh School Diploma -
Southwest Education Academy
Cedar City, Utah, United States2010
Skills
Utilized computer applications including Microsoft Word, PowerPoint, Excel, Adobe Illustrator, InDesign, Photoshop, Aloha, and POS systems to support daily operations
Assisted customers by providing effective communication and service to address their needs
Applied organizational skills to manage tasks efficiently and resolve problems promptly
Employed creative thinking and design skills to contribute to innovative projects
Timeline
Bartender/Server
SeventyOne at Cliff Lodge
07.2025 - 05.2026
Bartender/Server
Freelance Event Bartender
01.2023 - 07.2025
Bartender/Server
Boneyard Bar and Grille
01.2020 - 01.2022
Bartender
Levy Restaurants at Snow Summit
11.2017 - 04.2019
Bachelor of Arts - Fashion Design
The Art Institute
Bartending/Mixology -
ABC Bartending School
High School Diploma -
Southwest Education Academy