J'acinta Johnson

• Handled dispatch of inbound and outbound calls effectively
• Maintained accurate records through data entry
• Delivered effective training sessions for starting team members.
• Effectively oversaw all aspects of tenant relations, ensuring increased satisfaction and streamlined services
• Handled all property updates and assessments for managers, agents, and customers.

Daily opening and closing the store

• Provided customer support and product knowledge.
• Maintained and optimized efficiency of day-to-day store functions.
• Managed all aspects of store operations and delegated tasks to team members.
• Ensure accurate handling of cash through daily deposits.
• Efficiently managed the receiving and processing of shipments

• Prioritized and organized tasks, achieving service goals efficiently.
• Planned and efficiently executed collaborative group projects.
• Ensured customers received excellent assistance and care whether in-person or via phone communication.
• Managed all logistics for artist and model travel to ensure smooth operations.

• Oversaw the hiring and supervision of leasing consultants for the business
• Handled processing of contractor and tenant payments
• Managed marketing and tenant placement for rental properties
• Managed the organization and maintenance of files for rental properties, tenants, and owners.
• Managed all eviction filing and court appearances, ensuring compliance with property regulations