Jack Anderson
Longwood,United States
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative/Data Entry Clerk
CorLabel
08.2023 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Pastoral Resident
LifePoint Christian Church
02.2023 - Current
- Provided spiritual care through visitation, counseling and prayer.
- Planned and conducted student worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Led programs such as study, fellowship and service opportunities.
- Oversaw administration and management of all areas of ministry.
After-School Director
St. Charles Park District
12.2022 - 02.2023
- Served as tireless school resource, which enabled development of lasting relationships with students, parents and guardians.
- Oversaw budget, marketing and curriculum development for school operations.
- Provided detailed feedback to teams after analyzing each educator's responsibilities.
- Communicated with parents to encourage active parental participation in education.
Education
Bachelor of Science - Preaching & Youth Ministry
Johnson University
Knoxville, TN12.2022
Bachelor of Science - Bible
Johnson University
Knoxville, TN12.2022
Skills
- Customer Care
- Compassionate Care
- Student Development
- Facilitating Coordination
Coaching Baseball
Coached 11u-18u and managed the team and interacted with parents and colleges for players.
Timeline
Customer Service Representative/Data Entry Clerk
CorLabel
08.2023 - Current
Pastoral Resident
LifePoint Christian Church
02.2023 - Current
After-School Director
St. Charles Park District
12.2022 - 02.2023
Bachelor of Science - Preaching & Youth Ministry
Johnson University
Bachelor of Science - Bible
Johnson University
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