Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jack Bailey

BELLINGHAM

Summary

Dynamic and results-driven professional with extensive experience at Hoagland Pharmacy, excelling in customer service and time management. Proven ability to enhance client satisfaction through effective communication and HIPAA compliance. Adept at multitasking and fostering relationships, ensuring successful outcomes in fast-paced environments. Committed to delivering quality care and support.

Overview

8
8
years of professional experience

Work History

Pharmacy Assistant

Hoagland Pharmacy
05.2022 - 06.2025

Began as a pharmacy technician, ended as someone who covered a vast amount of technical skills which covered managing time sensitive tasks while performing various customer service skills and partaking in managerial leadership techniques to ensure the success of the day's work.

Caregiver at Brookdale Assisted Living

Brookdale
06.2020 - 05.2021
  • Provided compassionate care and support to clients, enhancing their daily living experiences.
  • Assisted clients with personal hygiene, mobility, and medication management, ensuring adherence to care plans.
  • Communicated effectively with healthcare professionals and family members regarding client needs and progress.
  • Maintained accurate records of client activities and health status, contributing to quality care assessments.

Compass 2 Campus Mentor

Western Washington University
09.2017 - 06.2019
  • Led mentorship programs to enhance student engagement and academic success.
  • Developed tailored learning plans to address individual student needs and goals.
  • Facilitated workshops on career development and professional skills.
  • Provided guidance on research opportunities and academic resources available to students.

Education

Associate of Science - Sociology

Bellevue College
Bellevue, WA
06-2016

Skills

  • Data entry
  • Customer service, both in-person and over phone calls
  • Time management and prioritization of various simultaneous tasks
  • Document filing
  • Computer savvy
  • HIPAA compliance
  • Customer relationship management
  • Answering customer questions

Accomplishments

  • Supervised team of 3 staff members,
  • I caught an incorrectly prescribed med within a document, thus saving a wrong delivery of the wrong medication to the wrong person.
  • Accomplished getting tasks correctly and efficiently completed despite understaffing within the workplace.

Timeline

Pharmacy Assistant

Hoagland Pharmacy
05.2022 - 06.2025

Caregiver at Brookdale Assisted Living

Brookdale
06.2020 - 05.2021

Compass 2 Campus Mentor

Western Washington University
09.2017 - 06.2019

Associate of Science - Sociology

Bellevue College