Jack Binkley
Atlanta,GA
Summary
Results-driven Service Management professional with experience in operations oversight, production support, coaching, and education. Proven success in fundraising, event planning, workflow optimization, and team leadership, with a strong focus on operational efficiency and client satisfaction. Skilled in conflict resolution, process improvement, cross-functional collaboration, and organizational management in fast-paced environments. Known for professionalism, adaptability, and consistently delivering measurable results while supporting team performance and business objectives.
Overview
8
8
years of professional experience
Work History
Permit Specialist
Powerlink Technologies, Inc
Winder, Georgia
05.2024 - Current
- Reviewed permit applications for compliance with local regulations and requirements.
- Prepared and submitted permits to various governmental agencies for approval.
- Maintained accurate records of all permits processed and their statuses within the system.
- Collaborated with project managers to ensure timely submission of required permits for projects.
- Reviewed and evaluated permit applications to ensure accuracy of information and compliance with applicable codes, laws, regulations and standards.
- Reviewed existing permits periodically to verify continued compliance with applicable regulations.
Service Manager
Powerlink Technologies, Inc
Winder, Georgia
01.2024 - Current
- Supervised daily operations and coordinated service team activities.
- Managed customer interactions to ensure satisfaction and resolve issues.
- Collaborated with cross-functional teams to streamline processes and workflows.
- Oversaw inventory management and ensured timely supply procurement.
- Facilitated regular team meetings to communicate updates and address challenges.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Oversaw daily operations of the service department, including scheduling and workflow management.
Account Manager
Powerlink Technologies, Inc.
Winder, Georgia
01.2023 - 06.2023
- Managed client relationships to ensure satisfaction and retention.
- Coordinated project timelines and deliverables with cross-functional teams.
- Acted as main point of contact in matters relating to client concerns and needs.
- Ensured compliance with industry regulations when dealing with clients.
Technician
Powerlink Technologies, Inc.
Winder, GA
01.2022 - 01.2023
- Executed routine maintenance on access control, cameras, and telecommunication systems for various clients.
- Conducted diagnostic tests to identify malfunctions in wiring, components, and systems.
- Maintained comprehensive logs of installation, repair, and updates for all services.
- Interpreted technical manuals and schematics to inform accurate repair decisions.
- Collaborated with engineers to troubleshoot and rectify testing failures.
- Employed strong communication skills to foster positive client relationships.
- Utilized effective troubleshooting techniques to remove faulty components and resolve wiring issues.
Lacrosse Coach
West Forsyth High School
Cumming, GA
01.2021 - 04.2021
- Adhered strictly to rules and regulations of activities department and district.
- Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Communicated effectively with coaches and fellow athletes, including organizing meetings.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
Location (Production) Assistant
Netflix
Atlanta, GA
11.2020 - 12.2020
- Set up and operated production equipment according to daily work orders and safety procedures.
- Remained alert, active and ready to respond to any request at any time using variety of available resources.
- Worked under the Key Assistant Location Manager, and made sure everything that the producer or director needed was available and ready to move.
Landscape Supervisor
Fields of Green Inc.
Sugarhill , Georgia
05.2018 - 11.2020
- Completed daily timesheets for team and submitted to managers.
- Checked current landscape projects to monitor work progress.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Operated and maintained basic landscaping equipment and vehicles.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
- Operated and drove my crew in the company truck.
Missionary
Regnum Christi
New Orleans, Louisiana
07.2018 - 05.2019
- Cultivated relationships with community members to promote mission programs.
- Organized outreach events to engage local populations in service activities.
- Assisted in coordinating volunteer efforts for mission trips and projects.
- Planned and organized workday activities.
- Provided guidance to youth groups regarding their spiritual development through organized activities like retreats or summer camps.
Teacher's Assistant
Christian Brothers School
New Orleans, LA
09.2018 - 04.2019
- Took all the gym classes twice a week at Christian Brothers School.
- Explained life lessons through stories and little lectures before class, and incorporated these lessons into the games for that gym class.
- Encouraged sportsmanship and good character at all times.
- Advised students to live a healthy organized life.
- Provided the students with an example of a hardworking, organized, and honest man.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
Teacher's Aide Volunteer
Good Shepherd Nativity School
New Orleans, LA
09.2018 - 04.2019
- Worked with Good Shepherd Nativity School, helping the low-income and underprivileged students.
- A first grade teachers assistant.
- Spent quality time with the students during lunch periods, encouraging a healthy lifestyle.
- Giving the kids love and affection at all times.
Sat with students in need of companionship and emotional support. - Modeled social, behavioral and physical skills to promote development and improve classroom management.
- Helped the students with their work during study hall periods.
Education
High School Diploma -
Pinecrest Academy
Cumming, GA05.2017
Skills
- Client relationship management
- Project coordination
- Flexible
- Reliable and trustworthy
- Leadership
- Team management
- Organization
- Working collaboratively
- Conflict resolution
- Communication
- Decision-making
- Workflow optimization
Timeline
Permit Specialist
Powerlink Technologies, Inc
05.2024 - Current
Service Manager
Powerlink Technologies, Inc
01.2024 - Current
Account Manager
Powerlink Technologies, Inc.
01.2023 - 06.2023
Technician
Powerlink Technologies, Inc.
01.2022 - 01.2023
Lacrosse Coach
West Forsyth High School
01.2021 - 04.2021
Location (Production) Assistant
Netflix
11.2020 - 12.2020
Teacher's Assistant
Christian Brothers School
09.2018 - 04.2019
Teacher's Aide Volunteer
Good Shepherd Nativity School
09.2018 - 04.2019
Missionary
Regnum Christi
07.2018 - 05.2019
Landscape Supervisor
Fields of Green Inc.
05.2018 - 11.2020
High School Diploma -
Pinecrest Academy