Results-driven professional with strong skills in team building and time management. Proven track record in enhancing service efficiency and fostering a collaborative environment to drive customer loyalty.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Shift Leader -
Heavenly Crust Pizza
Flower Mound, Texas
02.2024 - 08.2026
Assisted kitchen staff during high-volume shifts to ensure operational efficiency.
Trained new hires on food prep procedures and customer service expectations.
Coordinated daily tasks among team members to optimize workflow and meet service demands.
Handled customer complaints quickly to improve satisfaction and repeat business.
Addressed customer complaints promptly to improve satisfaction and foster loyalty.
Followed health and safety rules to keep work area clean and compliant.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.