Jack Clark
Yakima,Washington
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
10
10
years of professional experience
Work History
Store Manager
Journeys Kidz
Yakima, WA
09.2015 - 12.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Managed daily banking activities such as deposits and withdrawals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Wildland Firefighter
WFS Environmental Inc
Yakima, WA
05.2015 - 10.2015
- Conducted mop-up operations to extinguish remaining hot spots and reduce the risk of further spread.
- Built containment lines around the perimeter of an active wildfire using shovels, Pulaskis and chainsaws.
- Assisted in hazardous fuels reduction projects such as cutting brush, felling trees and chipping debris.
- Monitored weather conditions to determine potential impacts on fire behavior.
- Performed backfire operations to contain advancing fires by burning fuel ahead of them.
- Operated pumps connected to high-pressure hoses.
- Responded quickly and effectively to emergency situations while adhering to safety protocols.
- Participated in post-incident reviews following successful completion of a wildfire assignment.
- Adhered strictly to all applicable regulations set forth by the National Wildfire Coordinating Group.
Crew Boss
College Pro Painters
Seattle, WA
05.2014 - 10.2014
- Ordered necessary supplies and equipment for each job site.
- Inspected completed work against quality standards before approving it for payment.
- Supervised a team of painters to ensure job completion within the specified time frame.
- Maintained accurate records of inventory levels and paint consumption rates.
- Conducted regular meetings with team members to discuss current projects, upcoming tasks.
- Resolved customer complaints regarding paint jobs promptly and professionally.
- Provided guidance and mentorship to new painters as they learned the trade.
- Monitored and evaluated employee performance, providing feedback on areas for improvement.
- Tracked costs associated with each project including labor hours, material costs.
- Assisted with recruitment activities such as interviewing potential candidates, conducting background checks.
Education
High School Diploma -
Eisenhower
Yakima, WA06-2014
Skills
- Promotional Planning
- Operations Management
- Partnership Building
- Shift Scheduling
- POS Systems
- Talent Recruitment
- Retail Inventory Management
- Team Development
- Supply Ordering
- Employee Training
- Loss Prevention
- Customer Service Management
- Payroll Management
- Recruitment and Hiring
Accomplishments
- Journey's 100k Award (2022 &2023)
- Journey's Great Escape Cancun (2022)
- Audit Excellence Award (2021, 2022, 2023)
- Employee of the month (2016)
References
References available upon request.
Timeline
Store Manager
Journeys Kidz
09.2015 - 12.2023
Wildland Firefighter
WFS Environmental Inc
05.2015 - 10.2015
Crew Boss
College Pro Painters
05.2014 - 10.2014
High School Diploma -
Eisenhower