Jack Crawford
Plymouth,MI
Summary
Leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in account management techniques used to build client retention and boost loyalty. Customer driven with a focus on creating customized solutions and remaining cognizant of customer ROI. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Inside Sales Representative
FirstKem LLC
06.2023 - Current
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Inside Sales/Marketing Manager
Rigero
05.2022 - 06.2023
- Implemented brand marketing and sales campaigns.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Managed and presented social media and online marketing campaign results.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Established new accounts through cold calling and personal visits to potential customers.
- Generated hundreds of potential leads resulting in new customer accounts and sales.
- Used CRM software to maintain detailed contact logs and account records.
- Worked collaboratively to create and manage a Google Ad marketing campaign.
- Executed email marketing campaigns to nurture leads and convert prospects into customers.
Sales Associate/Team Leader
ACE Hardware
05.2021 - 12.2021
Education
Bachelor of Science - Natural Resources Management
Grand Valley State University
Allendale, MI 08.2018 - 05.2022
Skills
Teamwork and collaboration
Sales Experience
Product promotions
Proficiency in CRM Software
New business development
Client relationship management
Timeline
Inside Sales Representative
FirstKem LLC
06.2023 - Current
Inside Sales/Marketing Manager
Rigero
05.2022 - 06.2023
Sales Associate/Team Leader
ACE Hardware
05.2021 - 12.2021
Bachelor of Science - Natural Resources Management
Grand Valley State University
08.2018 - 05.2022
Similar Profiles
Ida BeachyIda Beachy
Office Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLCOffice Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLC
Kimberlie PriserKimberlie Priser
Senior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLCSenior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLC
CHAZ WOODCHAZ WOOD
Owner/Project Manager at Residential Recovery LLC/Holistic Homes LLCOwner/Project Manager at Residential Recovery LLC/Holistic Homes LLC
Taylor HerrmannTaylor Herrmann
Restaurant Hostess at Arbor Brewing Plymouth TaproomRestaurant Hostess at Arbor Brewing Plymouth Taproom
Raica GeorgeRaica George
Journalist Intern at Grey JournalJournalist Intern at Grey Journal