Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Norris

Bloomington,CA

Summary

Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.

Skilled Inside Sales Representative with a strong background in building customer relationships, driving product sales and enhancing revenue growth. Possess deep knowledge of CRM tools and direct marketing strategies. Notable strengths include ability to identify business opportunities, negotiate deals, and close sales while maintaining high levels of customer satisfaction. Past roles demonstrate consistent success in achieving sales targets and contributing to team goals.

Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

24
24
years of professional experience

Work History

Inside Sales Representative

Squires lumber yard
Colton, California
11.2024 - Current
  • Contacted new and existing customers to discuss product and service solutions.
  • Developed and implemented strategies to increase sales volume.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Coordinated with logistics team to ensure timely delivery of products to customers.
  • Provided customers with product information, pricing and availability.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Provided product information and demonstrations to customers via phone and online platforms.
  • Developed and maintained strong relationships with existing clients to ensure repeat business.
  • Maintained detailed account records and contact logs to facilitate sales process.

Warehouse Manager

Squires lumber yard
Colton, California
06.2024 - 11.2024
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Communicated regularly with other departments regarding supply chain activities.

Assistant Manager

White Cap Constrution Supplies
San Bernardino, California
02.2020 - 06.2024
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Resolved conflicts between team members in an effective manner.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.

Inside Sales Representative

HUB construction specialties
San Bernardino
11.2000 - 02.2020
  • Contacted new and existing customers to discuss product and service solutions.
  • Developed and implemented strategies to increase sales volume.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Negotiated prices and terms of sales and service agreements with clients.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Upsold and cross-sold products to existing customers to maximize revenue.

Education

High School Diploma -

Bloomington High School
Bloomington, CA
06-1996

Skills

  • Customer relationship management
  • Sales forecasting
  • Contract negotiation
  • Lead generation
  • Communication skills
  • Problem solving
  • Team collaboration
  • Time management
  • Sales strategies
  • Account management
  • Data entry
  • Direct sales
  • Teamwork and collaboration
  • Restock shelves
  • Adaptability and flexibility
  • Order management
  • Effective communication
  • Cash handling
  • Decision-making
  • Time management abilities
  • Customer satisfaction
  • Continuous improvement
  • Relationship building
  • Dependable

Timeline

Inside Sales Representative

Squires lumber yard
11.2024 - Current

Warehouse Manager

Squires lumber yard
06.2024 - 11.2024

Assistant Manager

White Cap Constrution Supplies
02.2020 - 06.2024

Inside Sales Representative

HUB construction specialties
11.2000 - 02.2020

High School Diploma -

Bloomington High School
Joseph Norris