Jack Diamond
Phoenix,AZ
Summary
Functional Senior Director driving proven results within Virtual Care industry. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.
Overview
8
8
years of professional experience
Work History
Senior Director of Broker Sales
Teladoc Health
02.2021 - Current
- Oversee management and implementation of new revenue strategies, sales initiatives, and customer engagement tactics of direct sales reports with ARR goal of $10+ million as a team.
- Support all team members within broker distribution channel to drive growth and development of new sales.
- Lead the development and implementation of on-going talent plans to further develop existing sales staff.
- Train new sales team members on industry trends, product alignment, market strategy, and internal operations.
- Maintain personal selling relationships to achieve individual ARR and IYR sales goals.
- Collaborate with internal departments on best practices to improve marketing strategies, implementation inefficiencies, engagement campaigns, and new sales generation.
- Collaborate and strategize with employee benefits brokers and health plan executives to strengthen their benefit package offerings with customized virtual care strategy for employer groups ranging from 2 to 2,500+ employees.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
Director of Broker Sales
Teladoc Health
09.2018 - 02.2021
- Created sales and revenue generating opportunities in new markets (Illinois, Oklahoma) to improve bottom line.
- Regularly achieved and exceeded personal and team ARR and IYR sales goals set by upper management.
- Fostered relationships with brokers, consultants, and business owners to expand customer base and enhance customer retention.
- Trained new sales team members on industry trends, product alignment, market strategy, and internal operations.
- Supported all team members within broker distribution channel to drive growth and development of new sales.
Manager of Broker Sales
Teladoc Health
05.2016 - 09.2018
- Created sales and revenue generating opportunities in new markets (Illinois, Oklahoma) to improve bottom line.
- Regularly achieved and exceeded ARR and IYR sales goals set by upper management.
- Fostered relationships with brokers, consultants, and business owners to expand customer base and enhance customer retention.
Education
Master of Business Administration - Business
Grand Canyon University
Phoenix, AZ2015
Bachelor of Business Administration - Business
Grand Canyon University
Phoenix, AZ2013
Bachelor of Business Administration - Business
Point Loma Nazarene University
San Diego2011
Skills
- Collaborative Leadership
- Team Management
- Culture Transformation
- Team Building and Motivation
- Prospecting skills
- Pipeline Development
- Budget Management
- Story pitching
- Sales management
- Hiring and Retention
Accomplishments
- Individual sales contributor and supervisor of multiple sales teams of five plus sales members.
- Teladoc Health Sales Presidents Clubs (150% ARR quota achievement) recipient in 2018 and 2022.
- Teladoc Health Sales Achievers Circle (100% ARR quota achievement) recipient in 2019, 2021, 2023.
Affiliations
- Board Member at FORE THE KIDS
Timeline
Senior Director of Broker Sales
Teladoc Health
02.2021 - Current
Director of Broker Sales
Teladoc Health
09.2018 - 02.2021
Manager of Broker Sales
Teladoc Health
05.2016 - 09.2018
Master of Business Administration - Business
Grand Canyon University
Bachelor of Business Administration - Business
Grand Canyon University
Bachelor of Business Administration - Business
Point Loma Nazarene University