JACK E. LEA, III
Weymouth,MA
Summary
Accomplished logistics and operations leader with extensive experience at XPO Logistics Inc., driving efficiency and growth. Expert in Six Sigma and team leadership, successfully reduced driver fleet overtime by 10% through strategic route optimization. Proficient in HR and logistics software, ensuring compliance and operational excellence.
Overview
27
27
years of professional experience
Work History
Branch Operations Manager
GardaWorld Cash Services
Dedham, Massachusetts
08.2024 - 07.2025
- Oversaw daily branch operations and ensured compliance with company policies.
- Managed cash logistics and maintained accurate inventory records.
- Led staff training sessions to enhance operational efficiency and service quality.
- Implemented process improvements to enhance efficiency in branch functions.
- Monitored inventory levels and ensured timely replenishment of supplies.
- Liaised with clients to address service inquiries and resolve issues.
- Conducted regular audits to ensure accuracy in cash management practices.
- Developed training materials for new hires on operational standards and policies.
Manager of Route Collection and Logistics Operation
CSC ServiceWorks Inc.
Woburn, MA
07.2021 - 05.2024
- Company Overview: National leading provider of digital laundry, air vending and EV charging.
- Lead the collections, accruals, accounting and submittal of 1M plus a week in coin, cash and technology revenue for a national leading provider of digital laundry, air vending and EV charging which included MA RI ME VT markets.
- Managed a fleet of collectors, vault team and field techs which included security, safety, payroll, scheduling, routing, staffing, equipment maintenance, P&L, daily armored carrier deposits, training and customer commissions.
- Reduced collection staff by 17% implementing the newly applied Appian routing system.
- Increased collections revenue a minimum of 1% quarterly.
- Consolidated 3 vault room locations to one within the first year.
- Collaborated in the implementation of the newest CSC GO phone app technology.
- Conducted weekly customer touchpoints in the field to cover contracts, revenue, service, technology, commissions and install to ensure market advantage.
- National leading provider of digital laundry, air vending and EV charging.
Distribution Manager
Angelica Corporation
Somerville, MA
07.2018 - 04.2021
- Company Overview: Nation's largest healthcare linen distributor.
- Oversaw the organization and delivery of the flagship plant of the nation's largest healthcare linen distributor.
- Handled all aspects of safety, payroll, scheduling, routing, staffing, shipping/receiving, P&L, equipment maintenance, staging, accounts payable, training and business development.
- Reduced driver fleet overtime from 25% to 15% in 2 months due to route optimization and driver time micro management.
- Staffed the fleet and dock team by 40% in 1 year.
- Maintained 99%-100% consistent on time delivery of 1.3 million pounds weekly.
- Nation's largest healthcare linen distributor.
General Manager
XPO Logistics Inc.
Franklin, MA
11.2017 - 01.2018
- Company Overview: Global leading supply chain operation.
- In charge of a global leading supply chain operation for the Boston market that included ensuring an efficient operation of warehouse, order fulfillments, shipping and receiving, inventory standards and P/L.
- Managed a 70 door distribution center that included a frontline staff of operations managers I and II, warehouse managers, warehouse supervisors, floor managers, fleet managers, routers, leads, loaders, sales team, lift operators, maintenance crew and security detail.
- Processed, routed, delivered and home installed 5 daily inbound trailers of product.
- Global leading supply chain operation.
General Manager
Lasership Inc
Woburn, MA
01.2017 - 11.2017
- Company Overview: Leading east coast provider of e-commerce delivery services.
- General management of a leading east coast provider of e-commerce delivery services that included operational development, implementation, and practice direct to costs, productivity, profit, deadlines, efficiency and human resources.
- Managed a (50 door) supply chain/distribution facility that included leading a team of operation managers, project managers, fleet managers, dispatchers, floor supervisors, package specialists, CSRs, sorters and security.
- Received, processed and distributed a daily average of 9,000 pharmaceutical totes and 10,000 next day service boxes/packages.
- Doubled pharmacy and NDS volume with addition of current and new clients due to exceptional service.
- Oversaw logistics, commissions, productivity, and contracts for 200+ agents, master contractors and independent contractors.
- Fleet increased ⅓ within 9 months.
- Leading east coast provider of e-commerce delivery services.
Terminal Manager
Central Transport Inc.
Billerica, MA
08.1998 - 10.2016
- Company Overview: One of the largest LTL distribution terminals.
- Managed a 34 door LTL dock operation and shop for one of the largest LTL distribution terminals that included safety, inventory, distribution, maintenance and compliance.
- Included a fleet of 35 tractors and drivers.
- Increased fleet volume by 30% for distribution growth.
- Addition of customer base by 20% due to increased capacity and service.
- Slashed maintenance costs by closing the terminal shop and integrating vendor service.
- One of the largest LTL distribution terminals.
Education
University of Texas at San Antonio
06.1990
Skills
- Proficient in most HR and logistics software
- OSHA compliance
- Dot compliance
- Six Sigma
- Certified forklift trainer
- Excellent team leadership skills
- Cash management
- Compliance auditing
- Relationship building and management
Languages
- English
- Spanish
Timeline
Branch Operations Manager
GardaWorld Cash Services
08.2024 - 07.2025
Manager of Route Collection and Logistics Operation
CSC ServiceWorks Inc.
07.2021 - 05.2024
Distribution Manager
Angelica Corporation
07.2018 - 04.2021
General Manager
XPO Logistics Inc.
11.2017 - 01.2018
General Manager
Lasership Inc
01.2017 - 11.2017
Terminal Manager
Central Transport Inc.
08.1998 - 10.2016
University of Texas at San Antonio
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