Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Jack Franzese

Ronkonkoma,NY

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.

Overview

10
10
years of professional experience

Work History

Associate

Lidl
08.2019 - Current
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Increased customer satisfaction significantly within department.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Steamfitters Helper & Adminsitrative Assitant

Xtreme Mechanical
02.2018 - 02.2022
  • Requisitioned new supplies and equipment
  • Maintained compliance with company standards to perform all maintenance activities
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Drafted professional memos, letters and marketing copy to support business objectives and growth
  • Increased job proposal by 50%

Women's Fragrance Sales Associate

Macy's
10.2017 - 02.2018
  • Provided outstanding customer service
  • Accurately read, understood, and carried out written instructions
  • Consistently hit and exceeded sales goals by 20%
  • Researched and customized product proposals for clients
  • Developed and maintained long-term relationships with customers and small business entities
  • Suggested accessories and complementary purchases
  • Demonstrated use and care of merchandise
  • Greeted customers ascertained customers' needs
  • Prioritized and accomplished wide range of tasks each shift
  • Answered questions regarding store and its merchandise
  • Developed positive customer relationships through friendly greetings and excellent service
  • Helped customers with questions, problems and complaints in person and via telephone

Drive-Through Cashier, and Kitchen Cook

Burger King
07.2014 - 08.2017
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food
  • Created exceptional menu items executed with precision to regularly garner diner praise
  • Maintained consistent quality and high accuracy when preparing identical dishes every day
  • Increased up selling by 80%

Education

Associate of Arts - Liberal Arts

Suffolk County Community College
Selden, NY
2020

High School Diploma -

Sachem High School
Ronkonkoma, NY
2015

Skills

  • Order processing
  • Customer service
  • Sales
  • Transmitting files
  • Excel spreadsheets
  • Flexible Schedule
  • Sales Expertise
  • Computer Skills
  • Critical thinking

Accomplishments

  • Dean's list Fall of 2018 with 3.8 GPA, and Dean's list spring with 4.0 GPA

    • Honor's Student.

  • Undergraduate Thesis

Affiliations

Phi Theta Kappa, and Pi Sigma Alpha Honor Society Member.

Timeline

Associate

Lidl
08.2019 - Current

Steamfitters Helper & Adminsitrative Assitant

Xtreme Mechanical
02.2018 - 02.2022

Women's Fragrance Sales Associate

Macy's
10.2017 - 02.2018

Drive-Through Cashier, and Kitchen Cook

Burger King
07.2014 - 08.2017

Associate of Arts - Liberal Arts

Suffolk County Community College

High School Diploma -

Sachem High School

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Jack Franzese