Jack Hill
Charleston,SC
Summary
Accomplished hospitality professional with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Lost Dog Cafe Coffeehouse
09.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Assistant General Manager
Coconut Joes Beach Grill
01.2025 - 08.2025
- Led operational initiatives to enhance guest satisfaction and streamline service delivery.
- Implemented staff scheduling procedures to optimize workforce efficiency and reduce labor costs.
- Managed inventory levels, placing orders for supplies to maintain optimal stock levels.
Lead Server
Coconut Joes Beach Grill
06.2022 - 12.2024
- Supervised dining room operations, ensuring high standards of service and guest satisfaction.
- Managed inventory levels, placing orders for supplies to maintain optimal stock levels.
- Developed training programs for new hires, ensuring compliance with company policies and standards.
Server
Snapper Jacks On Folly Beach
05.2021 - 05.2022
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Head Food Runner
Snapper Jacks On Folly Beach
06.2019 - 05.2021
- Coordinated timely delivery of food to tables, enhancing customer satisfaction and dining experience.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
Education
High School Diploma -
Academic Magnet High School
North Charleston, SC05-2022
Bachelor of Arts - Management
Clemson University
Clemson, SC12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Inventory management
- Staff scheduling
- Proficient in Microsoft Excel
Timeline
Server
Lost Dog Cafe Coffeehouse
09.2025 - Current
Assistant General Manager
Coconut Joes Beach Grill
01.2025 - 08.2025
Lead Server
Coconut Joes Beach Grill
06.2022 - 12.2024
Server
Snapper Jacks On Folly Beach
05.2021 - 05.2022
Head Food Runner
Snapper Jacks On Folly Beach
06.2019 - 05.2021
Bachelor of Arts - Management
Clemson University
High School Diploma -
Academic Magnet High School