Jack Hlavin
Tampa,FL
Summary
Currently, a Junior at the University of Tampa studying International Business and Economics. Experience in VIP Sales as well as resourceful worker and strong customer focus. Assisted numerous customers in a fast-paced industry setting and earned recognition for service quality. Excellent organizational and sales skills leading to outstanding results.
Overview
4
4
years of professional experience
Work History
Golf Services Lead
TopGolf
06.2021 - 01.2024
- Worked 30-35 hours per week while taking a full course load throughout high school and college
- Served customers with knowledgeable, friendly support at every point of contact.
- Built relationships with customers and community to promote long-term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service, money handling, and organizing strategies.
- Managed up to 12 employees per shift, while also managing waitlists that got up to 100 names.
Platinum Sales Lead
Topgolf
11.2019 - 01.2024
- Worked 30-35 hours per week while taking a full course load throughout high school and college
- Sold over $50,000 in memberships while working part-time
- Increased sales and customer satisfaction through personalized servicing.
- Up-sold products effectively, driving sales and increasing revenue.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Education
Bachelor of Science - International Business And Economics
The University of Tampa
Tampa, FL05.2025
Skills
- 4-years experience in fast-paced environments
- Strong leadership and customer service skills
- Proficient in Microsoft Office
- Salesforce Platform trained
- Relationship Building
- Sales Presentations
- Upselling Products and Services
Timeline
Golf Services Lead
TopGolf
06.2021 - 01.2024
Platinum Sales Lead
Topgolf
11.2019 - 01.2024
Bachelor of Science - International Business And Economics
The University of Tampa
Similar Profiles
Kevin DoughertyKevin Dougherty
Hospitality Manager, Guest Servies, Bayhost at TopGolfHospitality Manager, Guest Servies, Bayhost at TopGolf
Jeremy BofingerJeremy Bofinger
Event Ambassador / Bartender / Bayhost at TopGolfEvent Ambassador / Bartender / Bayhost at TopGolf
MaKayla HarrisMaKayla Harris
Caddie Shift Lead at TopgolfCaddie Shift Lead at Topgolf
Cody BryanCody Bryan
Event Sales Admin at TopgolfEvent Sales Admin at Topgolf
Jeremy KellerJeremy Keller
Section Chief at US Air Force- Dept. of DefenseSection Chief at US Air Force- Dept. of Defense