Jack Jury
Thornton,Colorado
Summary
Proven leader in client relationship building and strategic selling, with a track record of exceeding sales targets and driving new business opportunities at Vestis Uniform And Workplace Supplies. Skilled in account and territory management, I excel in creating customized solutions that enhance client satisfaction and retention. My approach has consistently resulted in significant revenue growth and market expansion.
Overview
12
12
years of professional experience
Work History
Account Executive
Vestis Uniform And Workplace Supplies
03.2021 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Executed successful sales strategies to convert leads into customers.
Operations Manager
Guaranteed Rate Mortgage
10.2020 - 08.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
Mortgage Loan Officer
Direct Lending Team
09.2020 - 03.2021
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
Regional Vice President
Home Loans Assist
01.2017 - 10.2020
- Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Increased regional sales by developing and implementing strategic sales plans.
- Developed innovative solutions for complex client needs, securing long-term contracts and driving revenue growth.
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Expanded the company''s presence in new territories, establishing valuable partnerships and increasing market penetration.
- Collaborated with marketing teams to develop targeted campaigns, resulting in increased brand awareness and market share.
Pipeline Manager/Mortgage Loan Processor
Fairway Independent Mortgage
06.2015 - 09.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Account Manager
Urban Lending Solutions
03.2012 - 06.2015
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
High School Diploma -
Skyview High School
Thornton, CO06.1994
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Strategic selling
- New business opportunities
- Territory Management
Accomplishments
Consistent top 3 seller among team and region
Member of 2k club for quarterly sales
Timeline
Account Executive
Vestis Uniform And Workplace Supplies
03.2021 - Current
Operations Manager
Guaranteed Rate Mortgage
10.2020 - 08.2021
Mortgage Loan Officer
Direct Lending Team
09.2020 - 03.2021
Regional Vice President
Home Loans Assist
01.2017 - 10.2020
Pipeline Manager/Mortgage Loan Processor
Fairway Independent Mortgage
06.2015 - 09.2017
Account Manager
Urban Lending Solutions
03.2012 - 06.2015
High School Diploma -
Skyview High School
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