Jack La Vancil
Palmdale,CA
Summary
Professional service industry expert, ready to excel in fast-paced environment. Known for improving customer relations and streamlining service processes, leading to increased team productivity. Reliable and adaptable, recognized for fostering team collaboration and achieving goals. Skilled in diagnostics, customer communication, and time management.
Overview
44
44
years of professional experience
Work History
Service Writer
Frontier Toyota
12.2019 - Current
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
G.M.
Millennium Cycles, Suzuki Dealership
05.1987 - 09.2003
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Achieved sales targets consistently by employing persuasive negotiation techniques and building strong relationships with key clients.
- Strengthened brand awareness through the development of engaging promotional materials and online presence management.
- Optimized inventory management, implementing accurate forecasting methods to minimize stock discrepancies and prevent excess waste.
- Collaborated with cross-functional teams to develop innovative solutions addressing complex business challenges.
Master Technician
Star Jeep ,Dodge
10.1980 - 03.1987
Education
High School Diploma -
Cleveland High
Los Angeles, CA09-1980
Skills
- Sales transactions
- Schedule coordination
- Order preparation
- Cost estimates
- Automotive industry experience
- Strong organization
- Processing warranties
- Communicating with clients
- Appointment scheduling
- Warranty processing
- Customer service
- Customer service expertise
- Invoice verification
- Effective writing
- Record preparation
Timeline
Service Writer
Frontier Toyota
12.2019 - Current
G.M.
Millennium Cycles, Suzuki Dealership
05.1987 - 09.2003
Master Technician
Star Jeep ,Dodge
10.1980 - 03.1987
High School Diploma -
Cleveland High
Similar Profiles
Omar Junior DiazOmar Junior Diaz
Finance Manager at FRONTIER TOYOTAFinance Manager at FRONTIER TOYOTA
Jan RomeroJan Romero
Business Development Center Representative at Frontier ToyotaBusiness Development Center Representative at Frontier Toyota
Cecilia RiveraCecilia Rivera
Business Development Coordinator at Frontier ToyotaBusiness Development Coordinator at Frontier Toyota