Jack Leeper
Canfield
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training and consistently learning and growing through on-site experience.
Overview
4
4
years of professional experience
Work History
Shift Manager
Arby's
04.2023 - 03.2025
- Achieved Top 25 placement in Arby's Inspiring Smiles Challenge, placing the store in the Top 25 Arby's locations in the country.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Cultivated professional working relationships with peers and supervisors.
- Excelled in every store position and regularly backed up front-line staff.
General Laborer
Boak & Sons
06.2021 - 08.2021
- Assisted team members with tasks that require group effort.
- Provided labor support to roofers and other skilled tradesmen.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
Education
Currently Working On Bachelor's - Business Administration
Youngstown State University
Youngstown, OH06-2028
High School Diploma -
Canfield High School
Canfield, OH06-2022
Skills
- Problem-solving
- Multitasking
- Store maintenance
- Excellent verbal and written communication
- Interpersonal skills
- Energetic and enthusiastic
- Positive attitude
Timeline
Shift Manager
Arby's
04.2023 - 03.2025
General Laborer
Boak & Sons
06.2021 - 08.2021
Currently Working On Bachelor's - Business Administration
Youngstown State University
High School Diploma -
Canfield High School
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