Summary
Overview
Work History
Education
Skills
Timeline
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Jack LeZalla

Eau-Claire,Wisconsin

Summary

Dedicated employee ready to empower team members to surpass company objectives with effective leadership. Skilled in training employees, building job satisfaction and solving operational problems by tapping into personal experience and collaboration strengths. Successful at keeping customer, business and staff needs balanced and operations in line with targets.

Overview

4
4
years of professional experience

Work History

SHIFT LEAD

WALGREENS
05.2019 - Current
  • Cultivated and maintained hundreds of separate interpersonal relationships throughout multiple different states, dozens of different work locations, over a 5-year period
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Helped store management meet standards of service and quality in daily operations.
  • Developed and implemented creative and innovative ways to solve problems as well as planned and restructured ways to prevent problems
  • Conveyed ideas through the chain of leadership, collaborated with multiple parties, directed and trained employees
  • Managed and oversaw teams of up to 10 employees at a time, directed and facilitated day-to-day work, mediated and resolved issues between coworkers and customers, enforced company values and procedures, planned and supervised team projects, unified and united teams to complete designated tasks
  • Led new teams at new locations while solving issues that arose based on a changing environment.
  • Performed job duties effectively across 3 different states, at over 10 different stores

Warehouse Associate

Menards Distribution Center
05.2023 - 08.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Education

BBA - Information Systems, Management

UNIVERSITY OF WISCONSIN EAU
05.2025

High School Diploma -

St. Michael Albertville Senior High
St. Michael, MN
06.2021

Skills

  • Leadership
  • Problem Solving
  • Customer Service
  • Accuracy
  • Attention to Detail
  • Organization
  • Conflict Resolution
  • Quality Inspection and Control
  • Effective Listening and Communication
  • Technical Proficiency
  • Creative Solutions

Timeline

Warehouse Associate

Menards Distribution Center
05.2023 - 08.2023

SHIFT LEAD

WALGREENS
05.2019 - Current

BBA - Information Systems, Management

UNIVERSITY OF WISCONSIN EAU

High School Diploma -

St. Michael Albertville Senior High

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Jack LeZalla