Jack Lilly
Urbandale,IA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Prime And Crown
Grimes , Iowa
02.2021 - Current
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Frozen Foods Associate
HyVee
West Des Moines, Iowa
09.2021 - 12.2021
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Child Care Provider
St. Pius X Catholic School
Urbandale, Iowa
08.2019 - 05.2021
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
High School Diploma -
Iowa Connections Academy High School
Anita, IA05.2021
Skills
- Order Accuracy and Delivery
- Special Requests and Substitutions
- Team Player
- Customer Service and Rapport
- Transactions and Cash Handling
- Billing and Payment Processing
Timeline
Frozen Foods Associate
HyVee
09.2021 - 12.2021
Restaurant Server
Prime And Crown
02.2021 - Current
Child Care Provider
St. Pius X Catholic School
08.2019 - 05.2021
High School Diploma -
Iowa Connections Academy High School
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