Jack Markham
Crosby,TX
Summary
Proven Tax Clerk at Chambers County Tax Office, adept in Microsoft Office and cash management, enhanced client satisfaction through efficient tax inquiry resolutions and strategic support during peak periods. Demonstrated professionalism and strong communication skills by effectively guiding taxpayers and maintaining precise financial records.
Overview
1
1
year of professional experience
Work History
Tax Clerk
Chambers County Tax Office
09.2022 - 08.2023
- Increased client satisfaction with prompt responses to inquiries regarding their tax status and documentation requirements through phone calls and face-to-face interactions.
- Provided exceptional customer service by addressing questions related to taxes quickly, thoroughly explaining the logic behind various decisions made on their behalf.
- Supported management in developing new strategies for handling an increased volume of work during busy periods, reducing stress on team members.
- Sorted and organized documents and files based on manager and company needs while also handled all mail by completing any customer's mailed in tax and vehicle registration payments.
- Served as a trusted resource for tax payers seeking guidance on specific tax matters by providing any solutions to concerns on their taxes and guiding them towards the best outcome.
- Effectively communicated with clients about payment needs and kept accurate money deposit records and accounts, closed and counted money drawers accurately daily and weekly.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05.2026
High School Diploma -
Anahuac High School
Anahuac, TX05.2022
Skills
- Strong Communication Skills
- Professionalism and Integrity
- Organizational abilities
- Continuous Learning Attitude
- Relationship Building
- Customer Relations
Timeline
Tax Clerk
Chambers County Tax Office
09.2022 - 08.2023
Bachelor of Science - Psychology
University of Houston
High School Diploma -
Anahuac High School
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