Jack Moran
Boston,MA
Summary
Results-driven, high-energy professional with extensive experience in high-volume customer-facing environments. Proven ability to build rapport quickly, uncover customer needs, overcome objections, and drive revenue through upselling and relationship management. Seeking to leverage communication, prospecting, and persuasive skills into a Sales Development Representative role focused on pipeline generation and revenue growth.
Overview
9
9
years of professional experience
Work History
Bartender
Bell In Hand Tavern
Boston, Massachusetts
06.2023 - Current
- Engaged 200+ customers per shift in high-volume environment, built rapport, and identified upsell opportunities to enhance customer experience.
- Handled objections and resolved customer concerns quickly, contributing to customer retention and loyalty.
- Demonstrated ability to perform under pressure during high-demand service periods through effective multitasking and communication.
Specialist Lead
Collegiate Painters
Warwick, RI
05.2023 - 08.2023
- Generated new business through local marketing initiatives and direct outreach to homeowners.
- Collaborated with leadership on territory planning and service expansion strategies.
- Assisted in client consultations to assess needs and present service solutions.
Bar Waiter
Greenwood Inn
Warwick, RI
01.2017 - 03.2021
- Delivered exceptional customer service, enhancing guest satisfaction in fast-paced dining environment.
- Provided customer-focused service, contributing to positive dining experiences in fast-paced hospitality setting.
- Developed strong guest relationships, fostering loyalty and encouraging repeat visits.
Education
Some College (No Degree) - Business Management
University of Massachusetts, Boston
Boston, MASome College (No Degree) - Business Management
Community College of Rhode Island
Warwick, RI03-2026
Skills
- High-Volume Communication
- Team collaboration
- Inventory management
- Lead Qualification
- Marketing materials
- Time & Territory Management
- Revenue Growth Strategies
Timeline
Bartender
Bell In Hand Tavern
06.2023 - Current
Specialist Lead
Collegiate Painters
05.2023 - 08.2023
Bar Waiter
Greenwood Inn
01.2017 - 03.2021
Some College (No Degree) - Business Management
University of Massachusetts, Boston
Some College (No Degree) - Business Management
Community College of Rhode Island