Talented Leader experienced and dedicated to business success. Well-spoken and friendly with proven commitment to developing teammates. Expert-level salesman bringing necessary experience and knowledge to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Group Sales Manager (Hardlines)
Bass Pro Shops
03.2024 - Current
Walked the floor daily as MOF, ensuring a positive and welcoming environment for customers.
Responsible for daily staffing needs for 5 departments (Fishing, Marine, Camping, Hunting, Archery). Utilizing the payroll budget strategically to schedule outfitters based on sales trends and ensure proper coverage.
Managed payroll in the moment to ensure the store was not overspent on labor based on sales trends.
Coached team members on how to provide world class customer service and promote Bass Pro culture.
Developed key relationships with product specialists in order to secure long-term success through volume of product and assortment.
Coached team members on how to merchandise and improve planograms to ensure the sales floor made sense to customers as well as maximize relevant product to the floor.
Sr. Team Lead
Cabela's
05.2023 - 03.2024
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Identified and ordered relevant product in order to drive sales.
Opened the store and completed daily tasks necessary to begin the work day.
Fishing Team Lead
Cabela's
08.2022 - 05.2023
Coaching team members in techniques necessary to complete job tasks.
Training new team members by relaying information on company procedures.
Working different departments to provide optimal coverage and meet appearance standards.
Evaluating employee skills and knowledge regularly, training and mentoring individuals to help enhance their skills.
Utilizes personal knowledge of fishing and the outdoors to build rapport with customers and encourage repeat business.
Uses excellent customer service and sales skills to drive store metrics and sell merchandise.
Bridging the gap in communication between team members and management.
Fishing Outfitter
Cabela's
03.2021 - 08.2022
Greeted customers, helped locate merchandise and suggested suitable options.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Checked pricing, scanned items, applied discounts and printed receipts for ringing up customers.
Stocked merchandise, clearly labeled items, and arranging according to size or color.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Listened to customer needs and desires to identify and recommend optimal products.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.