Jack Myers
Oak Grove,OR
Summary
Enthusiastic team player with a drive to succeed. Nearly four years of experience leading, and fostering growth and profitability in the merchandise/retail field. Over three years experience with large amounts of product while maintaining quality and safety procedures, as well as 10+ years of hands on experience with computers, software, hardware and general technology. I strive to make customers happy as well as maintain great reviews, while providing needed goods!
Overview
8
8
years of professional experience
Work History
Owner
GemmyGems
Portland, OR
02.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by myself, as I am the only employee.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service such as visually satisfying packaging options, safe shipping options and quick turnaround time!
Fulfillment Associate
Fourthreeseven Management
Milwaukie, Oregon
08.2020 - 07.2022
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the facility.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within their deadlines.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Owner/Operator
World of Plague
Oak Grove, OR
01.2018 - 05.2020
- Company Overview: World of Plague was a small online business started at the end of 2018. Owned and operated by myself, sales in 2019 surpassed $50,000 along with over 4000 sales.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address shipping or printing issues.
- Maintained consistent sales by establishing a large customer base through advertising.
- Carefully packaged products and made sure they arrived in a timely manner.
Education
GED -
08-2016
Skills
- Product development
- Money handling abilities
- Order fulfillment
- Problem-solving skills
- Technical Support
- Software diagnosis
- Inventory management
- Marketing and advertising
- Sales negotiation
- Creative problem solving
- Stocking and replenishing
- Hardware and software installation
- Complaint resolution
- Documentation and reporting
- International sales support
Languages
Spanish
Limited Working
German
Limited Working
Interests
- I enjoy cooking for friends and family gatherings
- Baking
- Home Brewing
- Growing herbs and vegetables in my home garden
Timeline
Owner - GemmyGems
02.2023 - Current
Fulfillment Associate - Fourthreeseven Management
08.2020 - 07.2022
Owner/Operator - World of Plague
01.2018 - 05.2020
Kettering Fairmont Highschool - GED,