Jack Nolen
OR
Summary
I'm a reliable, hardworking, and responsible individual with a strong work ethic, a positive attitude, and a willingness to learn. I take pride in doing my work thoroughly and treating people with respect, whether I'm working independently or as part of a team. I have experience working with customers, handling materials, staying organized, solving problems, and taking responsibility for completing tasks correctly and efficiently. I am comfortable communicating with people from different backgrounds and enjoy helping others and providing friendly, professional service. I am dependable, adaptable, detail-oriented, and comfortable taking initiative without needing constant supervision. I'm looking for an opportunity where I can contribute to a team, build on my existing skills, learn new ones, and take pride in the work I do.
Overview
4
4
years of professional experience
Work History
laundry room janitor
Jan Jansen
Portland, Oregon
10.2022 - Current
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Sanitized surfaces with approved cleaning products to promote a healthy environment for all users.
- Maintained cleanliness of facilities by sweeping, mopping, and vacuuming floors.
- Performed sweeping, vacuuming, glass cleaning, and trash collecting to enhance overall facility appearance.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Disposed waste and recyclables according to company policies and regulations.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Reported maintenance issues promptly to ensure a safe working environment.
- Report any damage found in the building premises to supervisors immediately for repair works.
- Resolved minor maintenance issues and reported serious conditions to supervisors.
- Notified managers of repair needs or additions to building operating systems.
Salvage & Customer Service Intern
Rebuilding Center
Portland, Oregon
06.2025 - 08.2025
- Handled customer inquiries and resolved issues with empathy and efficiency.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints in a timely manner.
- Assisted customers in locating materials and products throughout the store.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Strengthened customer retention by offering discount options.
- Upsold additional products and services to enhance customer purchases.
- Provided information about sustainability practices to educate customers on eco-friendly options.
- Collaborated with team members to maintain a clean and welcoming environment.
- Supported inventory management by restocking shelves and organizing displays.
- Maintained up-to-date knowledge of company products and services.
- Documented customer feedback to help improve service quality and product offerings.
- Updated system with order specifics and customer details, preferences, and billing information.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Ensured compliance with applicable laws and regulations related to customer service.
- Participated in meetings with other departments to discuss customer service issues.
- Created a positive first impression by warmly greeting customers. upon entering the store and office space.
Education
High School Diploma -
Grant High School
Portland, OR06-2026
Skills
- Exceptional Customer Service
- Friendly & Professional Communication
- Team collaboration
- Time management
- Customer service
- Problem Resolution & Conflict Management
- Teamwork & Collaboration
- Independent Work & Initiative
- Attention to Detail
- Organization & Inventory Management
- Time Management & Task Prioritization
- Reliability & Strong Work Ethic
- Safety Awareness & Workplace Procedures
- Material Handling & Loading/Unloading
- Equipment & Tool Handling
- Cleaning & General Maintenance
- Adaptability & Quick Learning
- Following Instructions & Procedures
- Workplace Organization
- Cash Handling & Customer Transactions
Timeline
Salvage & Customer Service Intern
Rebuilding Center
06.2025 - 08.2025
laundry room janitor
Jan Jansen
10.2022 - Current
High School Diploma -
Grant High School