Jack Pauley
Elkhorn,NE
Summary
I am a motivated individual with experience in business development and sales. Skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Heartland Business Systems
04.2022 - Current
- Quoted and processed orders for high end solutions, including phone systems, network and servers, virtualization.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Managed all aspects of the sale, service and support cycles from beginning to end to ensure all quoted products and services were delivered and installed as expected.
- Reached expected monthly sales goals of assigned team.
- Assisted with training and answering questions for less experienced Inside Sales Representatives.
- Handling complex issues and problems, while only referring the most complex issues to higher-level staff.
Soccer Coach
Gretna Elite Academy
08.2021 - Current
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed and led age- and ability-appropriate soccer training drills.
- Established individual goals and monitored player performance to support achievement.
- Built positive, productive training environments fostering team unity and camaraderie.
- Maintained player safety through careful practice and game supervision.
- Engaged parents, players and staff to maintain open, constructive communications.
- Evaluated players' performance and provided constructive feedback to improve abilities.
Business Development Consultant
Heartland Business Systems
01.2021 - 04.2022
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Negotiated contracts and closed sales with new and existing clients.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Communicated with local organizations to build networks and develop leads.
- Devised business plan outlining concise and actionable targets and sales goals.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Business Development Representative
Buildertrend
05.2019 - 12.2020
- Developed business pipeline using cold and warm techniques.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Set and achieved company defined sales goals.
Sales Associate
Lowes Home Improvment
06.2017 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Business Administration
Midland University
Fremont, NE05.2019
Skills
- Customer Service
- Multitasking Abilities
- MS Office
- Communication
- Leadership
- Problem solving
- Creativity
- Time Management
- Organization
- Attention to detail
Additional Information
- College soccer player at Midland University for four years.
- Highly competitive
- Still involved with soccer by coaching and playing.
Timeline
Inside Sales Representative
Heartland Business Systems
04.2022 - Current
Soccer Coach
Gretna Elite Academy
08.2021 - Current
Business Development Consultant
Heartland Business Systems
01.2021 - 04.2022
Business Development Representative
Buildertrend
05.2019 - 12.2020
Sales Associate
Lowes Home Improvment
06.2017 - 08.2017
Bachelor of Science - Business Administration
Midland University
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