Jack Peck
Granger,IN
Summary
Dynamic manager with a proven track record at Sky King Fireworks, excelling in staff training and quality inspection. Adept at problem resolution and task delegation, I consistently enhanced team performance and customer service standards, ensuring operational excellence and product availability. Committed to fostering collaboration and adaptability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Manager
Sky King Fireworks
Mishawaka, Indiana
05.2024 - 08.2025
- Managed inventory levels to ensure product availability throughout the season.
- Trained staff on safety protocols and handling of fireworks products.
- Developed schedules for team members to optimize coverage during peak times.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Third party quality inspector
Trigo Group
Shelbyville, MI
06.2023 - 08.2023
- Inspected thousands of car parts for any defects or imperfections.
- Kept up with fast paced machinery for several hours with little breaks.
- Adhered precise instructions given by higher ups.
Crew Team Member
Chipotle
Mishawaka, IN
06.2021 - 09.2022
- Maintained high customer service standards during high volume, fast paced environment. Followed procedures for safe food preparation and handling.
- Utilized communication skills to resolve complaints quickly and professionally.
- Handled currency and credit transactions quickly and accurately.
Hockey Referee
Ice Box Skating Rink
South Bend, IN
10.2019 - 03.2020
- Responded promptly to injuries and helped coordinated medical care and rule enforcement responses. Communicated with fans, coaches, players, and other referees.
- Uphold gameplay practices and requirements for refereed games.
- Consulted with one other referee to discuss violations and play problems, coordinated responses, and implemented solutions.
Landscaper
Granger, IN
05.2019 - 08.2019
- Maintained, trimmed, and manicured hundreds of square feet of lawn.
- Removed invasive plant species and debris from yards.
- Communicated daily with customers to assure team and were meeting needs and wants.
Education
Bachelor of Science - Business Management
Ball State University, Miller College of Business
Muncie, IN05.2027
Skills
- Food handling
- Food service
- Adaptability and Flexibility
- Meal preparation
- Cash Management
- Teamwork and Collaboration
- Food preparation
- Customer Engagement
- Workstation Setup & Breakdown
- Customer service
- Staff training
- Problem resolution
- Project management
- Quality inspection
- Task delegation
- Work prioritization
- Staff management
Timeline
Manager
Sky King Fireworks
05.2024 - 08.2025
Third party quality inspector
Trigo Group
06.2023 - 08.2023
Crew Team Member
Chipotle
06.2021 - 09.2022
Hockey Referee
Ice Box Skating Rink
10.2019 - 03.2020
Landscaper
05.2019 - 08.2019
Bachelor of Science - Business Management
Ball State University, Miller College of Business