Jack Phillips
Garden Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dependable Lead Food Runner that is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Food Runner
Spaghettini
04.2022 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Cultivated warm relationships with regular customers.
- Greeted customers and provided outstanding customer service.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Host/Restaurant Busser
Islands Restaurants
03.2021 - 03.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree - Fire Science
Golden West College
Huntington Beach, CA08.2025
High School Diploma -
Pacifica High School
Garden Grove, CA06.2022
Skills
- Service Station Maintenance
- Effective Multitasking
- Strong Work Ethic
- Anticipating Customer Needs
- Issue Resolution
- Hospitality Service Expertise
- Teamwork and Collaboration
- Heavy Lifting
- Time Management
Surfing, Guitar, Swimming, Camping, Hiking, and Water Polo
My dad introduced me to surfing when I was young, and I have been hooked ever since. In middle school, I joined a club water polo team, and I have been playing water polo ever since that as well. In the offseason, I competed on the swim team. I have always enjoyed the outdoors and really enjoy camping and hiking at various trails. Whenever I am not doing any of those hobbies I am always practicing and playing my guitars.
Timeline
Food Runner
Spaghettini
04.2022 - Current
Host/Restaurant Busser
Islands Restaurants
03.2021 - 03.2022
No Degree - Fire Science
Golden West College
High School Diploma -
Pacifica High School
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