Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Hill

Charleston,SC

Summary

Accomplished hospitality professional with expertise in exceptional customer service and safe food handling. At Coconut Joes Beach Grill, I led initiatives to enhance guest satisfaction and reduce labor costs by optimizing staff schedules. With proven ability to mentor teams and streamline operations, ensuring high standards of service and guest loyalty.

Overview

6
6
years of professional experience

Work History

Server

Lost Dog Cafe Coffeehouse
09.2025 - Current
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Assistant General Manager

Coconut Joes Beach Grill
01.2025 - 08.2025
  • Led operational initiatives to enhance guest satisfaction and streamline service delivery.
  • Implemented staff scheduling procedures to optimize workforce efficiency and reduce labor costs.
  • Managed inventory levels, placing orders for supplies to maintain optimal stock levels.

Lead Server

Coconut Joes Beach Grill
06.2022 - 12.2024
  • Supervised dining room operations, ensuring high standards of service and guest satisfaction.
  • Managed inventory levels, placing orders for supplies to maintain optimal stock levels.
  • Developed training programs for new hires, ensuring compliance with company policies and standards.

Server

Snapper Jacks On Folly Beach Official
05.2021 - 05.2022
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.

Head Food Runner

Snapper Jacks On Folly Beach
06.2019 - 05.2021
  • Coordinated timely delivery of food to tables, enhancing customer satisfaction and dining experience.
  • Collaborated with kitchen staff to maintain smooth service flow during peak hours.

Education

Bachelor of Arts - Management

Clemson University
Clemson, SC
12-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running

Timeline

Server

Lost Dog Cafe Coffeehouse
09.2025 - Current

Assistant General Manager

Coconut Joes Beach Grill
01.2025 - 08.2025

Lead Server

Coconut Joes Beach Grill
06.2022 - 12.2024

Server

Snapper Jacks On Folly Beach Official
05.2021 - 05.2022

Head Food Runner

Snapper Jacks On Folly Beach
06.2019 - 05.2021

Bachelor of Arts - Management

Clemson University

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