Jack Price
Omaha,Nebraska
Summary
Qualified Claims Professional versed in complex claims handling. Proven ability to handle multiple jurisdictions and an excess of 100 claims, achieving organizational goals through prompt claim closures, client service satisfaction and timely medical management decisions. Known for reliability, adaptability and collaborative approach to achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Claims Professional II
Berkshire Hathaway Homestate Companies
07.2023 - Current
- Maintained current knowledge of industry regulations and compliance requirements across three states, ensuring that organizational goals are met within state and company deadlines.
- Managed a high-volume workload, prioritizing tasks to ensure timely completion of all claims processes and completed Reserve Reviews every 90 days with less than 1% overdue.
- Maintained an organized work flow that allowed for completion of all necessary tasks and meeting of all essential state and company deadlines.
Fraud Review Specialist/Trainer
PayPal Inc
03.2016 - 03.2018
- Guided professional development of incoming Fraud Specialists and Customer Service Operatives by identifying training needs and implementing strategies formed to maximize results that aligned with company goals.
- Completed scheduled and unplanned customer complaint reports in compliance with federal guidelines and ahead of company deadlines.
Education
Bachelors Degree in Journalism -
University of Nebraska-Lincoln
Lincoln, NE01.2022
Skills
- Managing case files
- Coordinating documents
- Microsoft office
- Managing records
- Claims analysis
- Interpersonal communication
Accomplishments
- Obtained Texas Adjusters License
- Sold an article to McGraw-Hill Education for use in a textbook.
- Global Operations Award Recipient in 2016 for Outstanding Service.
Certification
Adjuster License Achieved in 2023 and renewed in 2025
Timeline
Claims Professional II
Berkshire Hathaway Homestate Companies
07.2023 - Current
Fraud Review Specialist/Trainer
PayPal Inc
03.2016 - 03.2018
Bachelors Degree in Journalism -
University of Nebraska-Lincoln