Jack Riley
Frederick,MD
Summary
Experienced server and bartender with strong POS operation, cash handling, and guest service skills. Known for fast, accurate order entry, suggestive selling, and calm support in busy food service settings.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Jimmys Famous Seafood
Dundalk, Maryland
09.2022 - Current
- Greeted guests at Jimmy's Famous Seafood dining room and bar with attentive service.
- Recommended seafood dishes, specials, and beverages tailored to guest preferences, enhancing dining experience.
- Monitored tables and communicated with kitchen staff to support smooth restaurant flow.
- Resolved guest concerns professionally, maintaining Jimmy's Famous Seafood's high hospitality standards.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Collaborated closely with team members to deliver consistent, high-quality service to customers.
- Entered orders through POS system and coordinated accurate food and drink delivery.
- Supported banquets, private events, and busy service periods with flexible teamwork.
Brewery Assistant
Flying Dog
Frederick, Maryland
04.2022 - 09.2022
- Cleaned and sanitized fermentation tanks, hoses, and brewery equipment.
- Monitored brewing steps and reported process issues to shift leads.
- Followed safety procedures while handling chemicals and operating brewery tools.
- Performed minor maintenance tasks such as changing gaskets or replacing worn parts on equipment when necessary.
- Assisted with filling kegs, cans, bottles, and other containers with beer.
- Moved grain, hops, and finished product across Flying Dog production areas.
- Recorded cleaning logs and production notes for Flying Dog brewing teams.
Geo Technician
HillisCarnes Engineering Associates
Frederick, Maryland
05.2021 - 04.2022
- Collected soil and rock samples for HillisCarnes geotechnical field investigations.
- Performed field density tests and moisture checks for project documentation.
- Recorded observations from site conditions for HillisCarnes engineering reports.
- Followed safety procedures during HillisCarnes construction materials and geotechnical tasks.
- Maintained accurate records of all collected data points and observations during field work activities.
FedEx Driver
Fed Ex Ground
Hagerstown, Maryland
01.2021 - 04.2021
- Drove FedEx Ground delivery routes safely across assigned service areas.
- Loaded and unloaded packages from delivery vehicles using FedEx Ground handling procedures.
- Scanned shipments with handheld devices to track FedEx Ground deliveries.
- Inspected vehicles before routes and reported maintenance concerns promptly.
- Verified delivery addresses and followed route maps for timely stops.
- Followed DOT rules, safety standards, and FedEx Ground driving policies.
Server/Bartender
Bjs Restaurants Inc
Frederick, Maryland
07.2017 - 01.2021
- Prepared bar stations, stocked supplies, and maintained clean service areas throughout shifts.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Education
High School Diploma -
Boonsboro Highschool
Boonsboro, MD06-2013
Skills
- POS operation
- Cash handling
- Food service
- Multitasking Abilities
- Customer satisfaction
- Time management
- Suggestive selling
- Customer engagement
Accomplishments
Green Apron
Timeline
Server/Bartender
Jimmys Famous Seafood
09.2022 - Current
Brewery Assistant
Flying Dog
04.2022 - 09.2022
Geo Technician
HillisCarnes Engineering Associates
05.2021 - 04.2022
FedEx Driver
Fed Ex Ground
01.2021 - 04.2021
Server/Bartender
Bjs Restaurants Inc
07.2017 - 01.2021
High School Diploma -
Boonsboro Highschool