Jack Rodriguez
kissimmee,US
Summary
Jack is a service-oriented individual who is well-versed in dining, kitchen, and cleanliness standards. Who is proactive and has worked in various restaurants for 4 years. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Committed team player with the ability to work on a flexible schedule. In stressful situations, a detailed organizer of service operations with versatility. Looking to apply my professional experience to a new dynamic role in the restaurant industry.
Overview
7
7
years of professional experience
Work History
Kickboxing Instructor
9Round Kickboxing Fitness
12.2021 - Current
- Suggested alternate exercises and corrected dangerous movements
- Urged members to keep coming to group fitness classes
- Kept track of class attendance and class size to see how effective promotions were
- Used a variety of teaching aids to close learning gaps and effectively instruct and motivate students
- Carefully assessed the needs of members and aided them in achieving their personal fitness goals
- Marketed the club's programs, products, and services to members
- Arrived on time, prepared, and focused for each training session.
Food Runner
Junior Columbian Burger
03.2021 - 12.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in kitchen and organized storage areas.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Operated cash register and processed payments from customers.
Server
@ The Diner
05.2019 - 09.2021
- Assisted with cashiering and Point of Sale (POS) system procedures during busy hours
- Provided prompt service to customers in order to maintain high levels of satisfaction
- Kept track of food distribution, double-checked special diet guidelines, and quickly delivered meals to recipients
- Assisted customers in placing orders, explained menu items, and suggested food allergy-friendly options.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Truck Detailer
Clean Trucks USA
09.2016 - 04.2019
- Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
- Used high-pressure water systems, backhoes, and skid steers to perform general support clean-up duties and keep the work area clean
- Collaborated with commercial fleet driver customers to determine their needs and deliver detailed/polished service.
Education
High School -
Freedom High School
Orlando, FL01.2019
Skills
- Menu memorization
- Point of sale knowledge
- Sales expertise
- Table setting knowledge
- Order accuracy
- Performance improvement
- Dining area cleanliness
- Bill computation
- Hospitality service expertise
- Communication skills
- Team standards
- Food sales and promotion
- Customer service
- Food running
Spanish
Fluent in Spanish and english
Languages
Spanish
Native or Bilingual
Timeline
Kickboxing Instructor
9Round Kickboxing Fitness
12.2021 - Current
Food Runner
Junior Columbian Burger
03.2021 - 12.2021
Server
@ The Diner
05.2019 - 09.2021
Truck Detailer
Clean Trucks USA
09.2016 - 04.2019
High School -
Freedom High School
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