Duleiska Martinez
KISSIMMEE
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Blabla Ranch
Haines City
10.2022 - 03.2026
- Provided exceptional customer service to enhance dining experiences at Blabla Ranch.
- Managed table assignments and ensured timely service for all guests.
- Collaborated with kitchen staff to coordinate food orders and special requests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash and processed payments accurately at the end of each shift.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Skills
- Customer service
- Order processing
- Menu knowledge
- Table management
- Cash handling
- Sales promotion
- Employee training
- Liquor, wine, and food service
- Menu memorization
- Positive and professional
- Quality control
- Table resetting
- Menu item recommendation
- Daily specials memorization
Languages
Spanish
Native/ Bilingual
English
Elementary
References
References available upon request.
Timeline
Server
Blabla Ranch
10.2022 - 03.2026