Jack Sergeant
Boca Raton,FL
Summary
Dynamic professional with a proven track record in hospitality and retail management, notably at On Island. Excelled in customer service and operational efficiency, enhancing shopping experiences and multitasking across roles. Skilled in inventory control and team coaching, demonstrating a strong work ethic and exceptional customer service abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Sip & Sizzle
10.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Store Manager
On Island
01.2023 - 08.2024
- Maintained a clean and organized store appearance to improve the overall shopping experience for customers.
- Completed routine store inventories.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store organization, maintenance, and purchasing functions.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
BBA - Business Management
Florida Atlantic University
Boca Raton, FL05-2028
High School Diploma -
Fort Myers High School
Fort Myers, FL05-2024
Skills
- Strong work ethic
- Strong multi-tasking
- Exceptional customer service
- Retail operations
- Customer service
- Friendly and outgoing
Certification
- First Aid Certification - ISA (International Surfing Association)
- Lifeguarding Certification - ISA (International Surfing Association)
- Surfing Coaching Level 1 - ISA (International Surfing Association)
Timeline
Server
Sip & Sizzle
10.2024 - 01.2025
Retail Store Manager
On Island
01.2023 - 08.2024
- First Aid Certification - ISA (International Surfing Association)
- Lifeguarding Certification - ISA (International Surfing Association)
- Surfing Coaching Level 1 - ISA (International Surfing Association)
BBA - Business Management
Florida Atlantic University
High School Diploma -
Fort Myers High School
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