Jack Sforza
Fairfield,CT
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Abbeytent
Fairfield, CT
05.2024 - Current
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Liquor Store Clerk
Harry's Wine & Liquor Shop
Fairfield, CT
07.2023 - 06.2024
- Operated cash register accurately to process customer payments.
- Performed daily opening and closing procedures according to established guidelines.
- Resolved customer complaints in a courteous and professional manner.
- Restocked shelves with returned items after inspecting them for damage or expiration dates.
- Greeted customers upon entering the store and provided assistance with product selection.
Tennis Pro Shop Associate
Fairfield Beach Club
Fairfield, CT
05.2022 - 07.2023
- Provided exceptional customer service to ensure a positive shopping experience for all customers.
- Performed regular maintenance checks on equipment to ensure optimal performance.
- Developed strong relationships with customers to ensure repeat business and referrals.
Tennis Camp Assistant
Fairfield Indoor Tennis
Fairfield, CT
06.2020 - 08.2021
- Provided instruction to campers on proper form, technique, and strategy of the game.
- Displayed excellent sportsmanship qualities as a role model for young athletes.
- Encouraged positive attitudes among campers through constructive feedback.
- Kept track of supplies used during each day's activities.
Education
High School Diploma -
Fairfield Warde High School
Fairfield, CT06-2021
Skills
- Quality Assurance
- Load Balancing
- Courteous and polite demeanor
- Responsible driver
- Storage Organization
- Product identification
- Customer Service
- Guest Relations
- Inventory Control
Timeline
Delivery Driver
Abbeytent
05.2024 - Current
Liquor Store Clerk
Harry's Wine & Liquor Shop
07.2023 - 06.2024
Tennis Pro Shop Associate
Fairfield Beach Club
05.2022 - 07.2023
Tennis Camp Assistant
Fairfield Indoor Tennis
06.2020 - 08.2021
High School Diploma -
Fairfield Warde High School